After a mobile device has been deregistered, the MobileAccess app on the device must be deleted and reinstalled before a different user can reregister the device.
To delete and reinstall the MobileAccess app on a device:
Follow the instructions to uninstall the MobileAccess app:
Reinstall the MobileAccess app. For more information, see Installing the MobileAccess App
in Access Manager Mobile Users Quick Start.