II UpgradingAccess Manager

This part discusses how to upgrade Access Manager to the newer version. You must take a backup of the existing configurations before upgrading or migrating Access Manager components.

For more information, see Back Up and Restore in the NetIQ Access Manager 4.1 Administration Guide .

Topics include:

NOTE:

  • The SSL VPN component is removed from Access Manager 4.1 onwards. After you upgrade to Access Manager 4.1, manually remove the proxy services and protected resources that refer to SSL VPN.

  • Access Manager indicates the Access Gateway cluster health in yellow if you do not remove the proxy services and protected resources that refer to SSL VPN.

IMPORTANT:If you attempt to upgrade from 4.0.2 to 4.1, the upgrade process terminates abruptly. To resolve this issue, perform the following steps:

  1. Extract the installer files and locate upgrade_utility_functions.sh file.

  2. Locate the section that includes the following line: supportedVersions="3.2.2\|3.2.3\|4.0.0\|4.0.1\|4.1.0.0"

  3. Modify the supportedVersion section by adding 4.0.2 as the supported upgrade platform in the following manner: supportedVersions="3.2.2\|3.2.3\|4.0.0\|4.0.1\|4.0.2\|4.1.0.0"

  4. Upgrade the components using the information in Section II, UpgradingAccess Manager.