November 4, 2004

WebTrends Chosen as Top Business Intelligence Provider by Readers of DM Review

Only organization dedicated to web analytics to be named to the DM Review 100

Press Release

San Jose, Calif.

WebTrends, the web analytics market share leader and a business unit of NetIQ Corporation (NASDAQ: NTIQ), today announced that it is the only organization dedicated to web analytics to be included in the DM Review 100, a prestigious award recognizing the top 100 vendors serving the business intelligence community. This is the third consecutive year that DM Review readers have chosen WebTrends for this award.

In a product usage and company rating survey conducted via the Web by the Gantry Group, LLC, DM Review readers were asked to rank vendors providing products used in their organizations. Web analytics was one of the categories presented to the users and final scores were based on product quality, market share, and customer satisfaction.

During the same week, WebTrends was also awarded the top ranking for Market Suitability by independent analyst firm JupiterResearch in a report titled, "Web Analytics: Spending, Staffing and Vendor Selection" published on October 27, 2004. Both DM Review and JupiterResearch based their decisions on criteria including product quality, customer satisfaction and retention, and market presence. These distinctions come on the heels of three recent awards in which WebTrends® solutions won Editor's Choice and Reader's Choice Awards from both marketing and IT audiences, making it the most award-winning web analytics solution on the market.

The 2004 DM Review 100 alphabetical listing can be found at: Companies in the DM Review 100 will also be featured in DM Review's December 2004 issue where an executive from each company will respond to the question: How is your company providing business value to your customers and what are your plans for the future that will continue to build on this value? Greg Drew, general manager of the WebTrends business unit, will be featured in the article.

"It's exciting that WebTrends continues to be recognized by end-users of the business intelligence community, particularly given the important criteria, such as product quality, customer satisfaction and market share leadership," said Greg Drew. "Not only were we the only web analytics vendor to be recognized for the DM Review award, but this is the fourth award we've received in the past two quarters alone, demonstrating WebTrends' clear market leadership and the momentum of WebTrends® 7 On Demand service and software solutions."

About DM Review and Thomson Media

DM Review ( is recognized as the premier business intelligence, business performance management and data warehousing publication. For more than a decade, DM Review has provided thought-provoking and informative editorial covering strategic solutions for business intelligence, analytics, data warehousing and CRM across all major industries. DM Review's authors and columnists are internationally recognized experts in a variety of business intelligence fields. DM Review editorial provides both business and technology perspectives regarding issues, trends and solutions of interest to corporate executives and IT managers. DM Review is published by Thomson Media (, a division of The Thomson Corporation and a leading provider of information, data and software tools for professionals in the financial services and related technologies markets.

About The Gantry Group, LLC

The Gantry Group is the only management consulting firm specializing in technology solution ROI assessment. The Gantry Group's ROI impact analyses are validated by primary market research to ensure accurate capture of the real value drivers and costs. With over 200 technology clients, 3,000 business process interviewers and profiles in their knowledge base, and more than 1,000 ROI business processes and value drivers modeled, Gantry offers its clients the greatest depth and breadth of ROI experience and invaluable objectivity.

About WebTrends

As the worldwide leader and trusted standard for web analytics, WebTrends delivers award-winning solutions that help marketing executives improve their return on investment. From campaign performance and search engine marketing to web site conversion and customer retention, WebTrends provides marketers a complete solution to accelerate their web results. Thousands of organizations worldwide, including more than half of the Fortune and Global 500 companies, rely on WebTrends everyday to measure and optimize their results. Offering both an On Demand service and software solutions, WebTrends uniquely provides customers with complete choice and control to ensure the solution can adapt with their dynamic business needs. WebTrends is a business unit of NetIQ Corporation. For more information, visit

About NetIQ

NetIQ Corp. (NASDAQ: NTIQ) is a leading provider of Systems & Security Management and Web Analytics solutions. In addition to managing Windows-based applications, NetIQ delivers cross-platform solutions that enhance business performance resulting in higher returns on infrastructure and Web investments. NetIQ products are sold worldwide, directly and through a network of authorized NetIQ distributors and resellers. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas; Portland, Ore; Raleigh, N.C.; Bellevue, Wash.; and Galway, Ireland. For more information, please visit the company's web site at or call (888) 323-6768.

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