January 6, 2004

Investment in NetIQ Pays Dividends for GMFS

AppManager Saves Up to an Hour Per Server Per Day in Administrative Tasks Enabling IT to Focus on Core Business Needs

Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of Systems & Security Management and Web Analytics solutions, today announced that GMFS has realized increased IT staff productivity, system availability and performance after implementing NetIQ® AppManager® Suite. With AppManager, GMFS has streamlined management of its expanding IT infrastructure, allowing more time to develop, test and implement business-critical applications, such as the company’s automated online mortgage applications and approvals.

GMFS, LLC, a regional mortgage lender based in Baton Rouge, La., relies on its IT systems to service users and partners throughout the Southeastern U.S. GMFS must ensure continuous availability and performance of nearly two-dozen servers running Microsoft Windows 2000, Exchange, SQL Server and IIS.

GMFS chose AppManager for its monitoring, diagnosis and automated response capabilities as well as its ability to centralize management into a single repository and console. According to Chris Traylor, network administrator at GMFS, “AppManager’s centralized console and automation capabilities saves up to an hour per server per day in administrative tasks.”

“AppManager gives us total control of our infrastructure, freeing our staff to develop applications such as our online, agent-less mortgage approvals that help build our core business,” added Traylor. “Being able to direct reporting data from multiple applications into one console for analysis is the main reason we went with NetIQ. AppManager takes care of our systems and frees resources so IT can concentrate on tasks that will help grow the business.”

Traylor said he uses AppManager to manage GMFS’ growing network, including remote segments located in a hosted environment, entirely from his desktop. “I don’t have to worry about hiring extra people to get things done right.”

GMFS plans to add NetIQ’s best-in-class systems and security management solutions as its mortgage business grows to create an integrated infrastructure management platform.

About NetIQ AppManager Suite

NetIQ AppManager Suite assures the performance and availability of mission-critical servers and applications across Windows, Linux and UNIX platforms through proactive monitoring, quick diagnostics and problem resolution. It also helps optimize the utilization and productivity of IT resources through advanced reporting, analysis and automation. In addition to delivering the broadest and deepest management view into the distributed IT infrastructure, AppManager provides a robust architecture that is easy to use, quick to deploy and capable of scaling to thousands of servers.

About NetIQ

NetIQ Corporation (Nasdaq: NTIQ) is a leading provider of Systems & Security Management and Web Analytics solutions. Historically focused on the Windows management market, NetIQ now delivers cross-platform solutions that enhance business performance resulting in higher returns on infrastructure and Web investments. NetIQ products are sold across all continents directly and through a network of authorized NetIQ partners and resellers. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas; Portland, Ore; Raleigh, N.C.; Bellevue, Wash.; Galway, Ireland and Auckland, New Zealand. For more information, please visit the company’s web site at www.netiq.com or call 1-888-323-6768.

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Amy Sachrison
Media and Analyst Relations

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