May 14, 2003

Northern Natural Gas Optimizes Its IT Infrastructure with NetIQ

Expanding Natural Gas Pipeline Company Automates Performance and Availability; Active Directory Management to Streamline Operations


Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of Systems & Security Management and Web Analytics solutions, today announced that Northern Natural Gas Company (NNG) has selected NetIQ systems management and directory administration solutions to manage its 1,300-user Windows infrastructure.

NNG, which operates an interstate natural gas pipeline extending from the Permian Basin in Texas to the upper Midwest, will use NetIQ's systems management solution to monitor the performance and availability of its environment consisting of more than 300 servers running Microsoft Windows 2000 and 1,200 workstations. The company chose to deploy NetIQ's solution so it can optimize the utilization and productivity of IT resources through automation, advanced reporting, and analysis.

"NetIQ's systems management solution provides in-depth insights into specific applications across our entire Microsoft environment including the operating system, IIS servers, SQL database and Exchange," said Matt Hrynkow, systems architect at NNG. "The advantages provided by NetIQ's centralized console for control and monitoring of uptime performance, along with its capability to deliver automated reports to track activity and generate ad hoc reports for management, is having a significant impact on our infrastructure."

NNG was acquired by MidAmerican Energy Holdings Company in August 2002. As a result of this acquisition, NNG had to build its own IT infrastructure from scratch and manage the migration from its predecessor's facilities to its own IT systems as seamlessly as possible. Hrynkow said he found NetIQ® Directory and Resource Administrator™ especially useful in managing the transition of IT services to the new company.

"Directory and Resource Administrator is easy to install and use. We couldn't have managed a smooth migration without it," added Hrynkow. "We especially appreciate the delegation capability we get from Directory and Resource Administrator. It's one of our biggest time savers and serves as an ideal interface into improving our management of Active Directory."

NNG is also taking advantage of Directory and Resource Administrator so that developers, administrators and help desk personnel can utilize Active Directory for a variety of tasks including delegation, identifying group membership and troubleshooting. NetIQ Directory and Resource Administrator is a highly secure and automated Active Directory management tool that allows administrators to delegate functional tasks to end users from a single location, often automatically defining myriad permissions and access to each user.

About the NetIQ Systems Management Solution

NetIQ's systems management solution assures the performance and availability of mission-critical servers and applications across Windows, UNIX and Linux platforms through proactive monitoring and quick diagnostics and recovery. It also helps optimize the utilization and productivity of IT resources through advanced reporting, analysis and automation. In addition to delivering the broadest and deepest management view into the IT infrastructure, NetIQ provides a robust architecture that is easy to use, quick to deploy and capable of scaling to thousands of servers.

About the NetIQ Administration and Identity Management Solutions

NetIQ's administration and identity management solutions deliver more efficient and secure access by automating processes for provisioning user accounts, enabling users to perform self-service without involving the help desk and enabling IT operations to administer their security systems and identity repositories.

About NetIQ

Founded in 1995, NetIQ Corp. (Nasdaq: NTIQ) is a leading provider of Systems & Security Management and Web Analytics solutions. Historically focused on the Windows management market, NetIQ now delivers cross-platform solutions that enhance business performance resulting in higher returns on infrastructure and Web investments. NetIQ products are sold across all continents directly and through a network of authorized NetIQ partners and resellers. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas; Raleigh, N.C.; Bellevue, Wash.; Auckland, New Zealand; and Portland, Ore. For more information, please visit NetIQ's Web site at http://www.netiq.com or call (888) 323-6768.

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Amy Sachrison
Director
Media and Analyst Relations

Phone: (713) 418-5368
Email: amy.sachrison@netiq.com