March 18, 2003

NetIQ Announces WebTrends Log Analyzer Series 8.0 Delivering Powerful Web Traffic Reporting for Small Businesses

Adds Dashboards and Custom Templates to Consolidate Critical Reports Into A Single View


Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of Systems Management, Security Management and Web analytics solutions, today announced WebTrends® Log Analyzer Series 8.0, a fast and easy-to-use Web traffic reporting solution that offers small businesses insight into their Web site activity, enabling them to optimize their return on investment and decrease overall business costs. Powerful features typically found in higher-level Web analytics solutions, such as dashboards and customizable templates are now available in WebTrends Log Analyzer Series 8.0. Small businesses can now quickly and easily consolidate their most important WebTrends reports into a single view, enabling them to save resources and focus on their critical business objectives.

The launch of WebTrends Log Analyzer Series is the second step in NetIQ's strategy to provide customers with a unified architecture across all WebTrends solutions. Customers benefit by having the choice to easily add more insight or move between software and outsourced services as business requirements grow. The release of WebTrends® Reporting Series 6.0 marked the first milestone in the strategy.

For small businesses, the Internet presents a relatively inexpensive way to reach a much broader audience and despite recent economic downturn, an overwhelming majority of them are committed to using technology to meet their goals. In fact, a recent Verizon Superpages.com survey found that 96 percent of small businesses plan to maintain or increase their Internet expenditures in 2003 and 53% plan to change their Web site design. In line with this trend, NetIQ has included new features within WebTrends Log Analyzer 8.0 to help small business users make smarter decisions about their Web initiatives.

Founded in 1872, R.R. Bowker is a small business that leads the market in online information resources for book, serial, and publishing data. "R.R. Bowker may not be ‘big business’ but we are a huge resource of information for our customers so we require a solution that is powerful, yet fast and easy to use," said Zach Esler, network specialist for R.R. Bowker. "With WebTrends Log Analyzer 8.0, I was up and running in a matter of minutes and the new browser user interface, dashboards and easy scheduling made it easy to monitor my most important information to ensure that our customers are finding the information they need as quickly as possible."

Powerful Reporting for the Best Value

WebTrends Log Analyzer Series 8.0 gives small business users powerful yet easy-to-use functionality, including Navigation Analysis to understand how visitors navigate a Web site in various ways, and Search Engine Analysis to identify which search engines and keywords referred visitors to a Web site most often.

"With so many small businesses changing the design of their Web sites this year, they must leverage Web analytics to help them make smarter design decisions and ultimately maximize their return on investment," said Jeff Seacrist, group product manager for WebTrends products at NetIQ. "WebTrends Log Analyzer 8.0 provides an easy way for small businesses to get up and running quickly and includes some of the advanced functionality typically only found in more costly, advanced Web analytics products."

Key New WebTrends Log Analyzer 8.0 Features

WebTrends Log Analyzer Series 8.0 is comprised of two editions: WebTrends Log Analyzer 8.0, delivering Web traffic reporting for the small business with a single server Web site, and WebTrends Log Analyzer 8.0, Advanced Edition, adding additional features to support the growing small business with a multi-server site.

WebTrends Log Analyzer 8.0 includes:

  • Dashboards: Prioritize the information users need most in a single view. Predefined Dashboards are available on all major Web site activities, such as navigation, traffic activity, referrers, technical reports and visitor activity.
  • WebTrends® MAP:Gives business users the power to automatically configure analysis settings while browsing a Web site. WebTrends MAP allows users to configure Content Groups and Path Analysis by simply pointing and clicking at the desired pages to analyze as they navigate through a site.
  • Customizable Templates: Customize the content of the WebTrends® Desktop for a specific business function or user, enabling each user to see only their most critical information.
  • Content Groups: Assign groups of pages to content groups to understand exactly what content is the most interesting to your customers on an aggregate level.

In addition to the features listed above, WebTrends Log Analyzer 8.0, Advanced Edition offers these enhancements:

  • SmartSource™ Data Management: Collect Web visitor data in a streamlined, single source for increased data accuracy and easier data management.
  • Support for Multiple Servers: Ensure Advanced Edition users of accurate site traffic reporting and technical performance analysis across locally or geographically dispersed servers.
  • Forward and Reverse Content Group Path Analysis: Go beyond tracking individual pages to track visitor's paths through user-defined Content Groups.

Pricing and Availability

WebTrends Log Analyzer Series 8.0 is available today. Offered on Windows, Sun Solaris and Red Hat Linux, WebTrends Log Analyzer 8.0 is priced at $499 and WebTrends Log Analyzer 8.0, Advanced Edition starts at $1999. For more information about WebTrends Log Analyzer Series 8.0, visit http://www.netiq.com/products/log/default.asp or call 888-932-8736.

About WebTrends Solutions

As the market leader for Web analytics, WebTrends solutions from NetIQ provide timely answers enabling customers to improve their return on investment from Web-based initiatives. More than half of the Fortune and Global 500 companies rely on WebTrends solutions for accurate and actionable insight into Web site activity and Web visitor behavior. WebTrends solutions offer multiple levels of insight to seamlessly accommodate increasing customer requirements, and it currently is the only line of Web analytics solutions that offers the choice of licensed software or outsourced services.

About NetIQ

NetIQ Corporation (Nasdaq: NTIQ) is a leading provider of e-business infrastructure management and intelligence for all the components of an organization's e-business infrastructure - from back-end servers, networks and directories to front-end Web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas, Raleigh, N.C., Bellevue, Wash., and Portland, Ore. For more information, please visit NetIQ's Web site at or call (408) 856-3000. For more information about WebTrends Web analytics products from NetIQ, please visit www.webtrends.com or call 888-932-8736.

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Amy Sachrison
Director
Media and Analyst Relations

Phone: (713) 418-5368
Email: amy.sachrison@netiq.com