March 21, 2002

NetIQ VoIP Manager Wins Internet Telephony Conference and Expo Best of Show Award

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of solutions for e-business infrastructure management and intelligence solutions, today announced that NetIQ® VoIP Manager™ won a Best of Show award at the Internet Telephony Conference and Expo, held in Miami, Feb. 6 - 8.


Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of solutions for e-business infrastructure management and intelligence solutions, today announced that NetIQ® VoIP Manager™ won a Best of Show award at the Internet Telephony Conference and Expo, held in Miami, Feb. 6 - 8.

The Best of Show awards evaluate products based on their technology innovation, feature sets and strategic importance in enabling implementation of the next generation of VoIP solutions. The complete list of winners can be found in the April print issue of Internet Telephony Magazine or online at http://www.tmcnet.com/itexpo/m02/bosm02.htm

"We are very pleased that NetIQ VoIP Manager has been honored as a Best of Show winner," said Steve Joyce, director of VoIP management products at NetIQ. "As more companies make the move to Voice over IP technology, it is essential that the performance and availability of their VoIP Infrastructure is ensured and call quality is high. VoIP Manager offers customers a high degree of confidence and maintains call quality by monitoring the VoIP network and automatically resolving problems as they arise."

Built on a proven, highly scalable architecture, NetIQ VoIP Manager delivers rich out-of-the-box functionality. Because it actively monitors VoIP call quality, network performance and the availability of critical IP telephony servers like Cisco CallManager all from a central, easy-to-use console, VoIP Manager is the most comprehensive solution available today for monitoring devices, servers and the network.

"NetIQ and their innovative product, VoIP Manager, are a standout indication of why so many enterprise buyers, developers and service providers flock to Internet Telephony Conference & Expo," said Rich Tehrani, TMC president and conference co-chairman. "NetIQ VoIP Manager was recognized as a Best of Show winner for its unique ability to provide 24x7 performance and availability monitoring, call quality monitoring and automated problem resolution."

About NetIQ VoIP Manager

NetIQ VoIP Manager comprises a suite of modules for monitoring the health, performance and availability of VoIP installations, including key VoIP servers, applications and the underlying network. Sophisticated alerting options and automated problem management ensure the highest availability and quality of VoIP systems and networks.

When an event is generated, VoIP Manager immediately alerts the appropriate personnel via e-mail or pager so that corrective action can be taken. It automatically pinpoints, correlates and corrects performance problems all from an intuitive Windows or web-based console. In addition, VoIP Manager includes more than 100 customizable Knowledge Scripts® that provide even deeper knowledge and management functionality, helping network managers take full control of VoIP environments by identifying and resolving potential problems before end users are impacted.

VoIP Manager modules available today include:

  • VoIP Manager for Call Performance. VoIP Manager for Call Performance monitors the data network's ability to deliver acceptable VoIP call quality by emulating VoIP calls between key points in the network and measuring MOS call quality scores and critical network metrics: one-way delay, jitter and packet loss. Software agents can emulate complex VoIP traffic, including today's leading codecs and advanced features, such as silence suppression and jitter buffers.
  • VoIP Manager for Cisco CallManager. VoIP Manager for Cisco CallManager monitors system health, availability and performance of all Cisco CallManager server components, including the operating system, SQL database, IIS web server, TFTP server and CallManager application services.
  • VoIP Manager for Compaq Insight Manager. VoIP Manager for Compaq Insight Manager extends VoIP Manager to view, monitor and manage hardware performance for Cisco's Media Convergence Servers (MCS) and other VoIP servers based on Compaq hardware.

About NetIQ

NetIQ Corp. (Nasdaq:NTIQ) is a leading provider of e-business infrastructure management and intelligence solutions for all the components of an organization's e-business infrastructure— from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston; Raleigh, N.C.; Bellevue, Wash.; and Portland, Ore. For more information, please visit NetIQ's web site at www.netiq.comor call 408/856-3000. For more information about WebTrends, the e-business intelligence product line from NetIQ, please visitwww.webtrends.com or call 888/WEBTRENDS.

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Amy Sachrison
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