May 29, 2002

NetIQ Ships New Version of AppAnalyzer; Enhanced Reporting and Analysis Solution Includes Message Content Management

AppAnalyzer 2.0 Provides Improved Performance and Scalability and More Efficient Administration and Management

Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of e-business infrastructure management and intelligence solutions, today announced the release of AppAnalyzer™ for Exchange version 2.0, a web-based reporting and analysis solution that helps messaging administrators and IT managers monitor and understand the usage of Microsoft Exchange Server.

AppAnalyzer 2.0 enables Exchange administrators to secure their systems against potentially destructive and inappropriate content with the ability to search for, report on, and even delete or forward messages containing specified keywords and attachment file names or extensions. New features delivered in version 2.0 include: reporting on Exchange 2000 storage and routing groups; summary level traffic reporting, enhanced performance and scalability; decreased storage requirements, and increased scheduling and administration functionality. In addition, AppAnalyzer not only continues to support Microsoft SQL Server Analysis Services (OLAP), producing fast and flexible usage reports, but also now leverages the Microsoft .NET Framework, which provides improved usability, delivers high performance data access, and demonstrates that AppAnalyzer continues to leverage the most appropriate technologies from Microsoft.

To make better decisions about resources and thereby minimize costs, Exchange administrators and IT managers are tasked with analyzing Exchange usage and proactively managing the hardware capacity of their environments. AppAnalyzer helps manage message content and provides comprehensive data about Exchange Servers located across an enterprise, including message traffic analysis, delivery times and content notification; historical and current mailbox and public folder storage data; and chargeback information. It delivers useful information that can be used at all levels of the organization: from IT managers who are responsible for keeping the systems up and running to the business managers who want to understand more about their e-mail-based customer contact. AppAnalyzer complements NetIQ® AppManager® software, which provides troubleshooting, diagnosis and drill-down reporting on the health and performance of Exchange servers.

"With more than 6,400 e-mail users in 91 different sites, Lee County School District was dealing with mail server problems such as message bottlenecks and lack of storage space, which meant we either needed to increase hardware or change the way schools use the system," said Dennis Osterhouse, systems administrator for Lee County School District. "Using AppAnalyzer we are able to track detailed statistics about the Exchange system, identify bottlenecks and then suggest alternatives for how to distribute necessary information with a much lower impact on hardware utilization."

"In the year since AppAnalyzer was first released, there has been tremendous interest in the product. There are more than 1 million Exchange mailboxes that have been licensed for management worldwide, demonstrating that Exchange reporting is a critical component of an IT department's arsenal," said John Hillock, product manager for AppAnalyzer at NetIQ. "With this release, we've made exciting functionality and performance enhancements to AppAnalyzer, including the ability to manage message content, which lets customers both report and take action on messages based on their content."

Availability and Pricing

AppAnalyzer version 2.0 is available now and supports Exchange Server versions 5.5 and 2000. A 30-day free trial can be downloaded from the NetIQ web site at

AppAnalyzer is licensed per mailbox. The cost is $600 for a 100-user mailbox pack. In addition, there is a $2,500 charge for the WebAdmin console for up to five users. For exact pricing and more information about AppAnalyzer or AppManager products, please contact your local NetIQ sales representative or call NetIQ at (888) 323-6768.

About NetIQ

NetIQ Corp. (Nasdaq: NTIQ) is a leading provider of e-business infrastructure management and intelligence solutions for all the components of an organization's e-business infrastructure—from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas; Raleigh, N.C.; Bellevue, Wash.; and Portland, Ore. For more information, please visit NetIQ's web site at or call (408) 856-3000. For more information about WebTrends, the e-business intelligence product line from NetIQ, please visit or call (888) WEBTRENDS.

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