January 28, 2002

NetIQ Enhances Global Partner Network, Increases Business Opportunities for Channel Partners

Channel Program Enhanced to Meet Growing Customer Demand, New VoIP and Security Management Programs Announced

Press Release

SAN JOSE, Calif.

NetIQ Corp. (Nasdaq: NTIQ), a leading provider of e-business infrastructure management and intelligence solutions, today announced a new Authorized Reseller Program that will increase its ability to reach new customers and strengthen its reseller relationships.

Part of the NetIQ Partner Network, the Authorized Reseller Program is designed to provide incremental revenue and market opportunities to qualified resellers that can provide products, training and support to successfully implement NetIQ infrastructure management and web analytics solutions. As part of its commitment to furthering the success of its resellers, NetIQ also announced today that two new solutions—Security Management and Voice Over IP (VoIP) Management—are now available through its Authorized Resellers.

For more information on these programs, please visit http://www.netiq.com/partners/channel/

"NetIQ has combined, improved and expanded its existing channel partner programs to make it easier than ever for partners to successfully resell and provide services and support for NetIQ's software solutions," said Mark Marron, senior vice president of worldwide sales at NetIQ. "This new multi-tiered program provides significant benefits and rewards to our reseller partners for aggressively marketing and selling NetIQ products. The program also allows us to better serve our customers and meet the increasing demand for our products."

Designed for Value Added Resellers (VARs), systems integrators and distributors, the Authorized Reseller Program is organized into four areas: Infrastructure Management, Security Management, VoIP Management and Web Analytics. To ensure quality, partners must have demonstrated competency and success in the overall category and been authorized by NetIQ after meeting certain criteria, such as technical domain expertise, commitment to ongoing training and education, and business profile. The Authorized Reseller Program has three tiers—Authorized, Select and Premier—and each level provides incremental financial rewards and marketing support. The three tiers and overall program structure enable resellers to participate in the program at a level consistent with their current capability and product focus, and to grow as their NetIQ business opportunity and expertise expand.

By joining the new Authorized Reseller Program, NetIQ partners realize multiple benefits depending upon the level at which they participate. Partner benefits include lead generation and referral, discounted software, market development funds and quarterly rebates, as well as technical guidance, enhanced visibility in sales and marketing tools, and presence on the NetIQ web site.

Partners Worldwide Endorse NetIQ's Authorized Reseller Program

Bobby Christian
True North Solutions

"By introducing NetIQ technology into our product portfolio, we are now able to deliver a complete suite of low-cost, high performance management and reporting products to our growing base of commercial and federal clients," said Bobby Christian, chief executive officer of True North Solutions, a leading independent Network Security and Wireless solutions company. "As the leader in infrastructure and management products, NetIQ was the logical choice for us when choosing our channel partner."

Sevag Ajemian
Globanet Consulting

"As a member of the NetIQ Authorized Reseller Program, we are able to partner with an industry leader and reap the rewards," said Sevag Ajemian, principal of Globanet Consulting, a leading force in network and messaging systems integration. "They help us meet the increasing demands of our customers by offering award-winning technologies and provide us with the expertise to stay ahead of our competition."

Don Edwards 
Director of Technical Operations 
Accudata Systems

"The relationship with NetIQ will provide Accudata Systems users with a comprehensive management solution that will save them time and money," said Don Edwards, director of technical operations at Accudata Systems, an independent IT professional services and solutions firm. "We consider NetIQ to be a leader in network and infrastructure management, and we're confident that with the new NetIQ's Authorized Reseller Program, our customers will receive an even greater level of value and service."

Kevin Anderson
Managing Principal
Eagle Technology Consultants, LLC

"We are very pleased to be a part of NetIQ's reseller program," said Kevin Anderson, managing principal of Eagle Technology Consultants, LLC, an Atlanta-based IBM Premier Business Partner and Microsoft Gold Certified Partner specializing in the design, development, administration and support of custom Internet, Intranet and Extranet solutions. "In addition to providing our customers with award-winning products, the training and support offered through the Authorized Reseller Program enables us to bring a higher level of service to our customer, which in turn builds customer loyalty."

Carsten Gallitz
Business Development Manager eBusiness
ComputerLinks AG, Germany

"With the NetIQ Authorized Reseller Program, we as a distributor get support in establishing professional, qualified reseller channels," said Carsten Gallitz, business development manager eBusiness of ComputerLinks AG, Germany. "Resellers benefit from the new partner program by helping them complete customer projects more target-oriented and efficiently."

Franck Navarro,
Assistant Director 
ComputerLinks France

"ComputerLinks is the Master Distributor for WebTrends products in France since 1997 and first NetIQ European distributor. We will consequently be one of the first partners to join the new NetIQ partner program as a Value Added Distributor," said Franck Navarro, assistant director of ComputerLinks France. "This new, integrated channel program will help us develop synergies and increase our business with NetIQ Value Added Resellers by offering more technical and marketing tools, as well as more support."

Andy Gardiner
Managing Director
Highlander plc

"NetIQ's new initiative to focus greater importance on the Channel has been very rewarding," said Andy Gardiner, managing director of e-Business solution provider and WebTrends Premier Partner, Highlander plc. "NetIQ has put a number of incentives and benefits in place, such as the Marketing Development Fund, Performance Incentive Rebate, plus sales and technical training and support. The company has given us the expertise and know-how to take advantage of their leading solutions. This gives us an edge over our competitors."

About NetIQ

NetIQ Corporation (Nasdaq: NTIQ) is a leading provider of e-business infrastructure management and intelligence for all the components of an organization's e-business infrastructure—from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston; Raleigh, N.C.; Bellevue, Wash.; and Portland, Ore. For more information, please visit NetIQ's Web site athttp://www.netiq.com/ or call (408) 856-3000. For more information about WebTrends, the e-business intelligence product line from NetIQ, please visit http://www.webtrends.com/ or call (888) WEBTRENDS.

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Amy Sachrison
Media and Analyst Relations

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