February 5, 2002

NetIQ Delivers Netcool Ready Solution

Integrated Solution Streamlines Network Management, Consolidates System and Application Monitoring

Press Release


NetIQ Corp. (Nasdaq: NTIQ), a leading provider of e-business infrastructure management and intelligence solutions and Micromuse (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced that NetIQ's AppManager Connector, the Extended Management Pack Connector and the VoIP Manager Connector are certified as Netcool® Ready™ solutions. As a member of the Micromuse Alliance Program™, NetIQ has developed three NetIQ Connectors to integrate with Micromuse's flagship Netcool/OMNIbus™ application. The companies also announced today that Micromuse will resell the AppManager Connector, Extended Management Pack Connector and VOIP Manager Connector.

"We are pleased to be extending our presence in the Micromuse Alliance Program with these integrated solutions," said Tom Kemp, NetIQ's Senior Vice President of Products. "The combined solution of our industry-leading offerings allows customers the ability to centralize the management of network, system and application management and proactively identify and resolve performance bottlenecks well before they become costly problems, cause lost business and affect the end-users."

The Extended Management Pack Connector (XMP Connector) for the Netcool®/OMNIbus™ application extends the management capabilities of Microsoft Operations Manager 2000 (MOM 2000) and enables MOM 2000 environments to integrate with the Netcool/OMNIbus application. The XMP Connector for the Netcool suite automatically translates and forwards MOM 2000 alert information to the Netcool/OMNIbus console. This enables organizations using the Netcool/OMNIbus application to manage MOM 2000 and NetIQ's XMP solution with Netcool-collected events though a single pane of glass.

The AppManager Connector and VOIP Manager Connector for the Netcool/OMNIbus application enables IT professionals to manage AppManager and VOIP Manager alerts from the Netcool/OMNIbus console. The result is a seamless integration of AppManager's and VOIP Manager's monitoring capabilities with the Netcool/OMNIbus solution, providing large enterprises with centralized management and event correlation for complex, heterogeneous environments.

"Micromuse is pleased to be providing an integrated solution with NetIQ to help manage the growing complexity of large enterprise IT environments," said Jim Frey, Micromuse's Vice President, Strategic Marketing. "By integrating NetIQ's monitoring capabilities into the Netcool/OMNIbus solution, we can provide our common customers with an end-to-end approach for managing networks, applications, systems, and VoIP elements across their entire eBusiness infrastructure."

Availability and Pricing

The NetIQ Extended Management Pack (XMP) Connector for Netcool/OMNIbus is now available. Pricing begins at $20,000. The NetIQ AppManager Connector for Netcool/OMNIbus is now available. Pricing begins at $15,000. The VoIP Connector for Netcool/OMNIbus is scheduled to be available during Q1 2002. For more information, visit the NetIQ web site atwww.netiq.com/products/sm/default.asp or call (888) 323-6768 or call your Micromuse Sales Representative at 415.538.9090

About the Micromuse Alliance™ Program

The Micromuse Alliance Program™ provides Micromuse and its alliance members with the resources to cooperatively pursue business, technical and marketing opportunities. A significant number of hardware and software companies have joined the Micromuse Alliance Program to develop and provide off-the-shelf integrated solutions for mutual customers. Toward that end, Micromuse actively enlists best-in-class solutions providers offering applications complementary to the Netcool suite. Micromuse provides its approved Netcool Ready™ program members with the Netcool/Software Developers Kit™ (Netcool/SDK™) application. Provided in CD-ROM format, the Netcool/SDK provides the tools necessary to develop integration modules for Netcool software.

About the Netcool suite

Micromuse's Netcool® software suite provides businesses with the assurance that their networks, services and applications are working. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before they cause network-based business services to go down.

Netcool suite applications install out-of-the-box, deploy rapidly and scale as networks grow. Micromuse's flagship, Netcool/OMNIbus™ application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate fault information from more than 300 popular environments spanning voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software. Micromuse's recent list of awards include the Crossroads A-List Award for Best IP Network Diagnosis Product for the Netcool®/Visionary™ application. In addition, Micromuse was recently recognized in the Forbes 500, Bloomberg's Tech 100, the Barron's 500, the Business Week Info Tech 100, Deloitte & Touche's Technology Fast 500, the San Francisco Chronicle 500 and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC^DeltaCom, J.P. Morgan Chase, One 2 One and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

About NetIQ

NetIQ Corporation (Nasdaq:NTIQ) is a leading provider of e-business infrastructure management and intelligence solutions for all the components of an organization's e-business infrastructure? from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Raleigh, N.C., Bellevue, Wash., and Portland, Ore. For more information, please visit NetIQ's Web site at www.netiq.comor call 408/856-3000. For more information about WebTrends, the e-business intelligence product line from NetIQ, please visitwww.webtrends.com or call 888/WEBTRENDS.

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