October 7, 2002

NetIQ and RIM to Deliver Advanced Management Tools for Blackberry Platform

NetIQ Joins BlackBerry ISV Alliance Program as a Premier Member


Press Release

Waterloo, ON and San Jose, CA

Research In Motion Limited (RIM) (Nasdaq: RIMM; TSX: RIM) and NetIQ Corp. (Nasdaq: NTIQ), a leading provider of Systems Management, Security Management and Web Analytics solutions, today announced that the companies have expanded their relationship to deliver advanced management tools for the new BlackBerry Enterprise Server v3.5 for Microsoft® Exchange. In addition, NetIQ has joined RIM's BlackBerry ISV Alliance Program as a premier member.

BlackBerry Enterprise Server v3.5 for Microsoft Exchange provides new enhancements including secure access to corporate data beyond email, simplified software deployment for desktop and handheld software and support for wireless IT policies and commands.

"We have deployed the BlackBerry wireless solution as an enhanced service because it enables our customers to have secure, anytime, anywhere access to their corporate email through their USA.NET® hosted Microsoft Exchange 2000 account," said Steve O'Brien, Director of Operations at USA.NET. "To help ensure we are meeting USA.NET's high standards for reliability and availability, we are using AppManager from NetIQ as it provides a powerful solution that allows us to easily monitor the performance of our BlackBerry Enterprise Server from a central console 24 hours a day, 7 days a week."

AppManager® for BlackBerry Enterprise Server (supporting BlackBerry Enterprise Server v3.5 for Microsoft Exchange environments) will provide a comprehensive solution for advanced management, diagnostics and analytics of the performance and availability of BlackBerry systems, applications and server infrastructure. IT departments will be able to pinpoint, correlate and correct the performance and availability of their BlackBerry deployments and related Windows systems and applications through one central, easy-to-use console.

"NetIQ and RIM have been working together to deliver advanced performance management and diagnostic tools for BlackBerry Enterprise Server," said Rick Schell, general manager of the Performance and Availability Management business unit and corporate chief technology officer at NetIQ. "We continue to expand our relationships to offer management tools that integrate with platforms from leading companies like RIM as well as leading operations management environments, foremost of which is Microsoft Operations Manager 2000 (MOM), to provide our customers with innovative systems management tools."

"BlackBerry has become a popular wireless enterprise platform because it enables secure, always-on and integrated access to email and corporate data," said Mike Lazaridis, President and Co-CEO at Research In Motion. "The combination of BlackBerry Enterprise Server v3.5 and NetIQ's AppManager solution provide IT departments with the tools required to easily monitor, diagnose and manage their BlackBerry corporate assets."

Pricing and Availability

AppManager for BlackBerry Enterprise Server (supporting BlackBerry Enterprise Server v2.5 for Microsoft Exchange environments) is currently available from NetIQ at a licensing fee of $2,400 per server. AppManager support for BlackBerry Enterprise Server v3.5 will be available in beta trials by the end of the year and is expected to be generally available in the first quarter of 2003.

About NetIQ

Founded in 1995, NetIQ Corp. (Nasdaq: NTIQ) is a leading provider of Systems Management, Security Management and Web Analytics solutions. Historically focused on the Windows management market, NetIQ now delivers cross-platform solutions that enhance business performance resulting in higher returns on infrastructure and Web investments. NetIQ products are sold across all continents directly and through a network of authorized NetIQ partners and resellers. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Texas; Raleigh, N.C.; Bellevue, Wash.; and Portland, Ore. For more information, please visit NetIQ's Web site at www.netiq.com or call (888) 323-6768.

About USA.NET

USA.NET, Inc., the Global eMessaging Service Provider® and Microsoft Gold Certified Partner for Hosting and Application Services, offers customers a complete suite of reliable, highly available, secure and scalable outsourced messaging solutions that are backed by a commitment to operational excellence. Designed to meet the needs of all audiences, USA.NET's total value-added email hosting services eliminate the hassles of installing, upgrading and supporting an in-house email system. Its hosted enterprise solutions include its hosted Microsoft Exchange 2000 solution, Web Messaging solutions and additional enhanced eMessaging services. USA.NET operates one of the largest hosted infrastructures in the world, exclusively dedicated to providing world-class enterprise messaging solutions with industry-leading availability levels. The company provides a total end-to-end solution to its customers, from assessment and migration services to hosting, enhanced services and complete customer service. USA.NET is the trusted partner for more than 5,000 business customers worldwide including United Airlines, Palm, American Express, Galileo International and Saturn. For more information on USA.NET, visit www.usa.net.

About Research In Motion (RIM)

Research In Motion Limited is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM's portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry™ wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit www.rim.com or www.blackberry.com.

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