November 29, 2001

NetIQ Expands its Presence in the Cisco AVVID Partner Program

VoIP Manager Suite for Comprehensive Voice Monitoring and Management Meets AVVID Program Requirements for Interoperability with Cisco CallManager Call Processing System


Press Release

SAN JOSE, Calif.

NetIQ Corporation (Nasdaq: NTIQ), a leading provider of infrastructure management solutions, today announced that it has expanded its presence in the Cisco Architecture for Voice, Video and Integrated Data (Cisco AVVID) Partner Program as a voice and IP telephony solutions member. NetIQ VoIP Manager Suite (VoIP Manager) has received independent verification that it is interoperable with Cisco CallManager version 3.0(x) and 3.1(x). With today's announcement, NetIQ now has telephony, security and network management solutions that have been independently verified for inclusion in the Cisco AVVID Partner Program.

The Cisco AVVID Partner Program sets criteria for interoperability testing by independent third parties and is a co-marketing program enabling leading product and services firms to deploy innovative e-business solutions. The program enables leading companies to work with Cisco to develop and deliver innovative e-business solutions that enhance employee productivity, reduce costs and improve customer care. Cisco AVVID Program Partners support standards-based architectures and share a commitment to interoperate with Cisco's market-leading products, technologies and services.

"Enterprises rely on NetIQ for industry-leading, secure, scaleable management solutions," said Steve Joyce, director of networking and voice products at NetIQ Corporation. "NetIQ's verification and membership in the Cisco AVVID Partner Program will enable our mutual customers to streamline the management of their Cisco AVVID environments and achieve their availability and performance goals quickly and easily."

NetIQ's VoIP Manager actively monitors call quality, network performance and the health of critical call servers like the Cisco CallManager -- all from a central, easy-to-use console. Built on a robust, reliable architecture, VoIP Manager delivers rich, out-of-the-box functionality, including sophisticated alerting options and automated problem management, to ensure the highest availability of VoIP systems and networks. Cisco CallManager is the software-based call-processing component of the Cisco enterprise IP telephony solution and a key component of Cisco AVVID. CallManager software extends enterprise telephony features and capabilities to packet telephony network devices, such as IP phones, media processing devices, voice-over-IP (VoIP) gateways, and multimedia applications.

"NetIQ's VoIP Manager product enhances the overall manageability of CallManager with both real-time and proactive application and server monitoring capabilities," said David Tucker, director of product marketing for the Cisco Enterprise Voice and Video Business Unit. "Coupled with the CiscoWorks Voice Health Monitoring application, IT professionals now have a rich set of tools with which they can constantly check the health of single or multiple CallManager servers, including the health of the hardware, the underlying operating system, and individual CallManager transactions."


About NetIQ VoIP Management Suite

NetIQ provides a total solution for the lifecycle management of VoIP that is unique in the industry. NetIQ's VoIP Manager is a management platform and suite of modules that provides real-time monitoring, management and reporting on the health, performance and availability of the customer's entire VoIP environment. NetIQ's VoIP management solution includes products for VoIP testing, deployment, monitoring, management and reporting that are tightly integrated and share technologies.


About NetIQ

NetIQ Corporation (Nasdaq: NTIQ) is a leading provider of e-business infrastructure management and intelligence for all the components of an organization's e-business infrastructure -- from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Raleigh, N.C., Bellevue, Wash., and Portland, Ore. For more information, please visit NetIQ's Web site at www.netiq.comor call 408/856-3000. For more information about WebTrends, the e-business intelligence product line from NetIQ, please visitwww.webtrends.com or call 888/WEBTRENDS.

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