What a day at HIMSS 2014 today. Our partner friends at CDW sum it up well as HIMSSSanity in this infographic. If you didn’t think Healthcare is under great transformation before today, the first day on the expo floor said otherwise. The NetIQ folks were illustrating A Day in the Life of a Patient at the ER of your local healthcare provider organization. The day starts by checking into the organization and Badging In at reception with receptionist Troy Drewry, then moving to a room for care and getting vital information checked by nurse Larry Chinski and finally visiting with doctor Kevin Prior on his tablet accessing vital information and assessing the care of the patient.
The Day in a Life scenario is a short 10 minutes illustrating the power of Identity and Access Management solutions on-premise or in the cloud with integration to advanced authentication solutions powered by the roles of the healthcare physicians and clinicians. The device and location of the physician and clinicians is not the relevant portion to manage, but rather the identity and thus role of the physician and clinicians to determine what level of patient information they require access to in delivering a higher quality of patient care. This is the Identity Powered Healthcare experience providing efficient access and productivity of physicians and clinicians, while delivering confidence to the patient that their information is secure and compliant with privacy regulations. The healthcare provider organization can also feel confident that they are protecting patient information from threats, data breaches and meeting privacy regulation compliance (e.g., HIPAA, etc.) continuously, not just a once a year audit.
Compliance is becoming a key driver to shore up the foundation of Access Management and taking the manual effort out of managing the provisioning and de-provisioning the staff and managing to least privilege access. Fines for out of compliance are real and very large including charges of fraud for false attestation reporting. NetIQ solutions for Security Management, Governance and Continuous Compliance help automate the processes of managing identities by role and compliance management and thus making the organization productive and efficient. The key is that it is continuous, proactively protecting identifying possible threat and breach situations.
I had many conversations with folks today and the interest in the solution stems from its flexibility. Yes, you need a good foundation of Identity Management, however, you may already have a directory in place today and your starting point may be the monitoring for proactive detection of suspicious behavior to avoid breaches of patient information. Other folks are working to address Compliance and are seeking Continuous Compliance. One IT Manager I spoke with said her physicians are pushing her to adopt a seamless method of authentication that does not interfere with their ability to deliver quality care efficiently. A common request is the physician seeks to walk up to a workstation with a proximity badge, have the patient information display and when they walk away be logged out. These same physicians want their “desktop” to display on their device regardless of what the device is and/or where they are currently located. This incorporates a virtualized environment providing a common view of applications the physician is authorized to access.
Now this leads to the discussion of BYOD and Mobile Device Management (MDM). We are sharing our space with our sister BU, Novell, who offers MDM and NetIQ offers Identity, Access and Advanced Authentication. So we were asked all day why would I consider MDM and Access Management. This is simple, MDM is your solution to manage devices you supply to your staff and require the ability to wipe the device clean when lost or stolen. When your staff chooses to use their own device, wiping it clean is not an option. Thus the option is to have the ability to deny access immediately upon termination of the staff without impacting the staff’s personal device.
It is hard to imagine ~35,000 attendees and ~1,200 exhibitors in one location, HIMSSSanity. Don’t worry if you were not able to attend and witness the Day in the Life demonstration, you will have the opportunity to experience HIMSS at www.netiq.com/himss2 014 about a week after the conference ends. We will share videos of the Day in the Life, theater session discussions and an overall perspective of the total HIMSS experience. Of course as with any good show, there are prizes and many folks who re-visited at the end of the day to participate in the prize drawings. We still have 2 more days of discussion and prizes.
Looking forward to the remaining couple of days and sharing the experience with those unable to attend, but wanting to have the experience and witness the Day in the Life.
Don’t forget to check in with us at www.netiq.com/himss2014 in about a week or so to view the demonstration and discussions. If you are at the conference and have seen these blogs and/or Twitter feeds, bring it with you on your mobile device for a free T-Shirt, enter to win the end of day prizes (Xbox or Bose Bluetooth speakers) and/or just take a break with roasted nuts!