Troubleshooting

We encountered a very rare event where the Event Partition Data (index of raw event data) failed to be written to the secondary storage. While the compressed raw data was still intact and written to the secondary storage, it could not be queried as the index of its content was missing. The resolution required several…

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ScorpionSting
Oct 9, 2014
2:41 pm
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471
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This document explains the process of troubleshooting claims sent in SAML messages through the WS Federation protocol in a Federated App (hosted in MS Azure) using IDP servers as an Identity Service in Access Manager 3.1.4 and later. Basically by following this quick and dirty process you will be able to see how the values configured in an attribute set are being sent from Access Manager to the Microsoft Azure App.

dlugohernandez
May 16, 2014
11:39 am
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926
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5

Earlier this week I stumbled upon this because of some sloppy editing of an instances.0 file, which is the file on Linux/Unix which tells eDirectory of all of the possible instances owned by the ‘root’, aka UID 0, user. The file is held under /etc/opt/novell/eDirectory/conf/.edir/ (or under $NDSBASE/etc/opt/novell/eDirectory/conf/.edir/ for those running a non-root install under…

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By: ab
Mar 26, 2014
2:44 pm
Reads:
995
Score:
4.67

Bidirectional eDirectory driver, String index out of range error. The new Bidirectional eDirectory driver is an interesting new thing that came with the IDM 4.02 release. Up until now, the eDirectory driver was actually the hardest driver of them all, since it really was two drivers, with half in each tree, but it was the…

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geoffc
By: geoffc
Jan 30, 2014
12:30 pm
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2,219
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5

The attached Perl script will take an input engine trace file and split the contents of it into two files, a subscriber channel file and a publisher channel file.  All neutral data is written into both files.  It does not modify the original trace file. I created this Perl script because following an event in…

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By: mlabit
Aug 28, 2013
1:52 pm
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973
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Today I had the pleasure of working through an application problem with somebody via e-mail. LDAP is a standards-based method for querying directories like eDirectory, OpenLDAP, etc. and generally does a great job of making that possible. Applications that need to get user information from a directory should do so via LDAP, and systems that…

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By: ab
Aug 27, 2013
11:11 am
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1,070
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5

An interesting bug in earlier packages, related to Remote Loader Package prompt that helps understand how some of the package prompt process is supposed to work.

geoffc
By: geoffc
Jul 23, 2013
11:03 am
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2,233
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5
This entry is part 10 of 11 in the series Common Mistakes Newcomers to IDM Make

Part 10 of Geoffrey Carman’s series of tips for beginners to Identity Manager. In this article, you’ll learn about building XML documents using tokens.

geoffc
By: geoffc
Mar 13, 2012
3:21 pm
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2,047
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IDM is multithreaded which in some scenarios can cause problems. The easiest way to deal with it is to introduce a mechanism which will block unwanted processing.

By: cpedersen
Feb 6, 2012
11:58 am
Reads:
959
Score:
5