IT Service Delivery

Today’s “always on, always available” business culture has unintended consequences for your IT team.  IT services are expected to be instantly available at all times—and the first line that normally gets hit with complaints and ire is your IT Help Desk.  If your goal is continuous IT service delivery, then surely an important area to…

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By: wheaps
May 19, 2017
2:08 pm
Active Directory Authentication Automation Cloud Computing Cloud Security Configuration Customizing Data Breach DirXML Drivers End User Management Identity Manager Importing-Exporting / ICE/ LDIF Intelligent Workload Management IT Security Knowledge Depot LDAP Monitoring Open Enterprise Server Passwords Reporting Secure Access Supported Troubleshooting Workflow