NetIQ Cool Solutions

Tag Archives: Alarms

Operations Center – EMail Selected Alarms

Tobin Isenberg

By: Tobin Isenberg

November 15, 2013 10:07 am

Reads: 241

While setting up an automation to automatically email out notifications that a particular service has turned critical or a new critical alarm was received is useful, there are other situations where it would be useful to email data from NOC in an adhoc manner.  Sometimes sending the alarm (as an example) is not enough, you …

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Categories: Operations Center, Technical Solutions

Operations Center – Custom Right-Clicks – Menu Options

Tobin Isenberg

By: Tobin Isenberg

November 11, 2013 3:48 pm

Reads: 504

Within the Operations Center Console (Java webstart client), you can right-click on alarms or elements to perform actions (AKA: Operations).  These actions are exposed by underlying Adapters and/or are Operations Center specific.   Operations can be used to perform actions such as Close, Acknowledge, Suppress and many other things.   If you find that while …

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Categories: Operations Center, Technical Solutions

NetIQ Operations Center – Suppress Subsystem on Top of all of the Management Tools

Tobin Isenberg

By: Tobin Isenberg

August 29, 2012 3:01 pm

Reads: 864

Several Management tools have an ability for the end user to suppress an alarm or a device but not every management tool provides this feature. By suppress I mean to click something in the native console and make the alarm/device go quiet for a period of time. One example of this is an alarm showing up that a server is down. The first level operator…

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Categories: Operations Center, Technical Solutions

NetIQ Operations Center: How to Copy Alarm(s) To Clipboard

Tobin Isenberg

By: Tobin Isenberg

May 31, 2012 1:20 pm

Reads: 20457

Have you ever wished you could highlight a few alarms in the NetIQ Operations Center console, copy them to the clipboard and then paste them into an email, or a help desk ticket or somewhere else? Guess what – you can. There is not out of box feature for this, but with a few clicks and the small script below, you’ll be on your way. In order to leverage…

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Categories: Cool Tools, Operations Center, Technical Solutions

Massage alarm data

Tobin Isenberg

By: Tobin Isenberg

September 16, 2010 4:30 pm

Reads: 223

I was working with an engineer today, he was setting up Novell Operations Center (BSM) in an environment that had several data feeds. One of the challenges he had was one of the feeds had the short name of the server, another feed had a mixture of TCP/IP address, short host name and fully qualified host name. When setting up the views we do have ways to automatically correlate different data points using different rules but… we do also have ways to clean up the data.

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Categories: Operations Center, Technical Solutions