When accessing iPrint objects in Mobile iManager you get one of the following errors:

  • Exception reading printer control
  • Exception reading broker information
  • Exception reading manager information

followed by:

Could not login for com.novell.service.ndps.eMFrameStartup.  
[Root exception is com.novell.service.jncp.ClientException: 
ccode = 34960 (0x8890)] Login failed.

The same Mobile iManager may work correctly at other times or against other target trees.


Besides making sure to use the current versions and proper installations of the iPrint client and iPrint plugins, the error 0x8890 indicates the cause of the problem.
0x8890 stands for “DIFF_OBJECT_ALREADY_AUTHEN” meaning that you can’t log in, because you are already logged in.

This seems to be a bug in the current iPrint plugins, preventing you to connect to the target tree, if you are already connected.

To avoid this error, clear any NCP connections to the target server/tree before starting Mobile iManager (use the red “N” to clear connections).

Alternatively, you can use a server-based installation of iManager.


This problem was found on:

NetWare 6.5 SP6 with NDPS NLMs, as of August 2007, and iPrint iManager plugins as of August 2007 – Windows XP with current iPrint client.

0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5 (0 votes, average: 0.00 out of 5)
You need to be a registered member to rate this post.

Disclaimer: As with everything else at NetIQ Cool Solutions, this content is definitely not supported by NetIQ, so Customer Support will not be able to help you if it has any adverse effect on your environment.  It just worked for at least one person, and perhaps it will be useful for you too.  Be sure to test in a non-production environment.

Leave a Reply

No Comments
Sep 5, 2007
4:25 am
Active Directory Authentication Automation Cloud Computing Cloud Security Configuration Customizing Data Breach DirXML Drivers End User Management Identity Manager Importing-Exporting / ICE/ LDIF Intelligent Workload Management IT Security Knowledge Depot LDAP Monitoring Open Enterprise Server Passwords Reporting Secure Access Supported Troubleshooting Workflow