Heads up! The Global Services Operations Team has made a number of enhancements to the Novell patch download experience, in direct response to recent customer and partner feedback. Here are the most significant changes to Patch Finder.

  • Patch Finder no longer requires that you select a product or technology up-front. If you want to narrow your search by product, simply enter any portion of the product name or version and a dynamic selection list will immediately display. (This is SO cool. It saves those extra clicks to get to the product version you want. Otherwise you have to select a product from the dropdown on the left, then click through the levels that appear below to drill down to your version. Life is too short for extra clicks!)
  • On the main Patch Finder page, you can now quickly view a chronological list of all patches, regardless of category, released in the last 60 days. You can even choose to perform a custom search for patches within a specific date range.
  • If you don’t locate exactly what you’re looking for, you can also choose to reset or clear your search criteria and begin your search again.

In the coming months, they will be providing more granularity to the patch notifications so you can subscribe to the specific product patches that interest you most. They will also be adding RSS capabilities so you can embed patch notifications in your web pages or subscribe and view updates via your favorite newsreader.

As you can see, they’re definitely listening to you and making the whole patch experience smoother. They are still gathering customer feedback and working to create a great patch download experience. If you can think of other ways they could improve things, let them know. You can send your comments, feedback and enhancement requests directly to patch-downloads@novell.com

Check out the new Patch Finder features for yourself.

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Disclaimer: As with everything else at NetIQ Cool Solutions, this content is definitely not supported by NetIQ, so Customer Support will not be able to help you if it has any adverse effect on your environment.  It just worked for at least one person, and perhaps it will be useful for you too.  Be sure to test in a non-production environment.

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By: ssalgy
Apr 27, 2010
10:04 am
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