Ignoring Saved Preferences with the Sentinel Control Center



By: DCorlette

April 1, 2008 8:10 am

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Problem

A Forum reader recently asked:

“I am new to Sentinel. From the Control Center, my navigator panel is not displayed when I log in. Also, the tabs for Active Views and other options are disabled. How do I get this navigator panel back to view the events?”

And here is the response from David Corlette …

Solution

If the Navigator or Worklist dockable frames in the Sentinel Control Center are closed, and the preferences are saved when closing, the Navigator and Worklist can only be restored by forcing the Sentinel Control Center executable to ignore saved preferences. To do this,

1. Append “-nopref” (without quotes) to the console.jar entry in the control_center.sh or control_center.bat file (“console.jar -nopref”).

2. The frames are restored when you run control_center.sh or control_center.bat from the command line.

3. Other preferences, such as saved views, must be recreated and saved.

4. To re-enable the use of saved preferences, remove the “-nopref” argument from the control_center file.

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Disclaimer: As with everything else at NetIQ Cool Solutions, this content is definitely not supported by NetIQ, so Customer Support will not be able to help you if it has any adverse effect on your environment.  It just worked for at least one person, and perhaps it will be useful for you too.  Be sure to test in a non-production environment.

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