Problem

A Forum reader recently asked:

“I recently upgraded to iManager 2.7 and everything works, except the header doesn’t show up correctly. The links that should be on the top of the page are all jumbled up, and the images do not show. I have tried it from multiple machines and different browsers, all with the same results.”

And here are the responses from Mark Liermann and Adam Gabriel …

Solution

Mark Liermann

I had the same issue after upgrading to NetWare 6.5 SP7. Here’s what I did to fix it:

1. Unload all instances of apache, adminsrv, and tomcat4 and tomcat5.

2. Rename the folders with a .bak extension so as not to lose any unique conf files.

3. From the NetWare 6.5 product CD, reinstall Apache, the
Apache Admin, Tomcat4 and 5 and Imanager 2.7. Choose to
install plugins.

4. Restart the server.

iManager 2.7 should now function properly with all
headings displayed.

Adam Gabriel

Check your httpd.conf file. I think iManager the 2.7 install seems to have “forgotten” to comment out or remove the include for the tomcat4 npds-Apache.conf file. Mine was trying to load both the tomcat4 and tomcat5 nps files, so after commenting out the tomcat4 include (and
leaving the tomcat5 in) this was fixed.

You will want to comment (#) out the following line in apache2/conf/httpd.conf:

include sys:/tomcat/4/conf/nps-Apache.conf

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Disclaimer: As with everything else at NetIQ Cool Solutions, this content is definitely not supported by NetIQ, so Customer Support will not be able to help you if it has any adverse effect on your environment.  It just worked for at least one person, and perhaps it will be useful for you too.  Be sure to test in a non-production environment.

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By: coolguys
Feb 13, 2008
7:28 am
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