Enhancements provided by the new Patch Notification by Product Tool



By: ssalgy

January 10, 2011 8:42 am

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Novell Services is pleased to announce the availability of the new Patch Notification by Product Tool. This tool has been designed based on customer feedback and is intended to make your patching experience easy and intuitive. This tool will assist you to find the right patch content for your specific environment and will help you keep your systems updated and running smoothly. Please be sure to take advantage of the following benefits:

Granularity
You can now subscribe to patch notifications for a specific product (at the Product Line level), while keeping the option to retain your existing subscriptions to ALL SUSE and/or ALL Novell patch notifications.

Integration
SUSE & Novell patch notifications are now integrated into a single subscription tool, accessible from the Novell Customer Center.

Frequency
You can choose to receive notifications on a daily or weekly basis for all products. In addition, the “ALL SUSE products” option allows for immediate notification when a new patch is made available.

Type of Notification
As before, you can specify if you want to be notified of ALL new patches, or only of Security updates.

Subscription Modes

There are three convenient ways to subscribe:

  • Find a product — Quickly enter any part or abbreviation of your product’s name
  • ALL products — Select your product from a list
  • Suggested products– Check to see if Novell suggests products based on your purchase history

Notification Format
Notification emails are delivered in either HTML or TXT formats, depending on the preferences set on your email system.

Check it out: Patch Notification by Product

Questions or feedback regarding the new tool should be directed to patch-downloads@novell.com.

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Disclaimer: As with everything else at NetIQ Cool Solutions, this content is definitely not supported by NetIQ, so Customer Support will not be able to help you if it has any adverse effect on your environment.  It just worked for at least one person, and perhaps it will be useful for you too.  Be sure to test in a non-production environment.

3 Comments

  1. By:geoffc

    These notifications are quite nice, and informative.

    There are a lot of SUSE patches, so watch out. But for the other products it has been quite helpful.

  2. By:Rachelsdad

    I signed up for notifications years ago.

    I’m an email purist; I want these notices to come down in plain text, without all the added junk which gets pushed down with bloated HTML messages. Unfortunately, leaving that to my server is less than optimal. As it stands, I now have to script something special just to strip off the HTML content of these ugly messages.

    I’m sorry to sound negative, but I never asked for this change. All I want is the plain data on what patches have been released, small enough to easily read on my handheld. This “upgrade” doesn’t cut it.

    Frustrated.

    • By:estevens

      You are correct, today all patch notifications are sent in TEXT and HTML formats and delivery format (HTML or TEXT) is based on the preferences you have set on your email system.

      If you want your notifications to open in TEXT format, just set your e-mail preferences to display incoming messages in plain text format.

      Alternatively you could try using the newly released patch RSS feeds
      http://www.novell.com/company/rss/patches.html
      which use a basic format (although wrapped in XML.)

      If neither option meets your needs, please contact patch-downloads@novell.com.

      Regards,
      Edith

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