Operations Center

Today’s “always on, always available” business culture has unintended consequences for your IT team.  IT services are expected to be instantly available at all times—and the first line that normally gets hit with complaints and ire is your IT Help Desk.  If your goal is continuous IT service delivery, then surely an important area to…

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wheaps
By: wheaps
May 19, 2017
2:08 pm
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Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted somewhere in the cloud. It is sometimes referred to as “on-demand software”. SaaS is typically accessed by users using a thin client via a web browser….

Anmol Rastogi
Feb 3, 2017
4:24 pm
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722
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It’s amazing how little clarity and visibility we have into the true state of any IT environment, despite getting more and more monitoring tools looking at them.  Sometimes, a common cause for this is actually too many monitoring tools.  Each one may be great for its specialized task, but they fail to communicate with each…

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wheaps
By: wheaps
Sep 26, 2016
3:10 pm
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It’s a complex world out there. There’s no denying it.  This is especially true in the IT world—where admins are expected to keep systems running smoothly.  However, no matter how you slice it: there’s no way around the true complexity of IT. Physical and virtual machines, networks, operating systems, and applications all have to work…

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wheaps
By: wheaps
Jul 26, 2016
3:38 pm
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This is the second post in a series in which I will explain how memory and CPU are utilized at the individual database level using the power of RunSQL KS from the new AppManager for SQL server module…

Anmol Rastogi
Mar 30, 2016
11:34 am
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1,621
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AppManager 9.1 is here and I am ecstatic about it. The Micro Focus|NetIQ product team went through every component with a fine toothed comb, looking to improve performance everywhere they could. The result? We’re talking at least 3x capacity and performance improvements, meaning it now costs way less to run AppManager than ever before. And…

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Joe Rogers
Aug 31, 2015
4:29 pm
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1,936
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5
Active Directory Authentication Automation Cloud Computing Cloud Security Configuration Customizing Data Breach DirXML Drivers End User Management Identity Manager Importing-Exporting / ICE/ LDIF Intelligent Workload Management Knowledge Depot LDAP Monitoring Open Enterprise Server Passwords Reporting Secure Access Sentinel Supported Troubleshooting Workflow