IT Operations Management (ITOM)

Today’s “always on, always available” business culture has unintended consequences for your IT team.  IT services are expected to be instantly available at all times—and the first line that normally gets hit with complaints and ire is your IT Help Desk.  If your goal is continuous IT service delivery, then surely an important area to…

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wheaps
By: wheaps
May 19, 2017
2:08 pm
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143
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More and more organizations are digitally transforming their business by moving to the cloud.  This isn’t surprising—but it does present a challenge to the IT team who is increasingly becoming a “broker” for these cloud services.   IT (despite not controlling the underlying infrastructure, platforms, or even applications providing the cloud service) is still on the…

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wheaps
By: wheaps
May 3, 2017
3:17 pm
Reads:
392
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Do you know that you can now monitor an Oracle Real Application Cluster through AppManager? Yes, you can monitor Oracle RAC elaborately through the module ‘AppManager for Oracle Unix 8.0’, that was released in October, 2016.

Feb 15, 2017
8:50 am
Reads:
968
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Did you read it correctly that Exchange is online with AppManager? Or are you curious to know more about what is the context I am talking about here? I encourage you to read more…

Anmol Rastogi
Feb 7, 2017
10:51 am
Reads:
568
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Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted somewhere in the cloud. It is sometimes referred to as “on-demand software”. SaaS is typically accessed by users using a thin client via a web browser….

Anmol Rastogi
Feb 3, 2017
4:24 pm
Reads:
510
Score:
5

To monitor Apache Kafka using AppManager you need to use Kafka-Monitor and Java Application Server on Windows and UNIX module. Kafka-Monitor is a framework that allows you to monitor Kafka cluster using end-to-end pipelines to obtain a number of stats such as service availability. Kafka-Monitor and steps to configure it are available at GitHub at…

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Harshit Maloo
Dec 21, 2016
4:13 pm
Reads:
459
Score:
5

I am often asked by my boss, hey can you tell me if AppManager is capable of monitoring ADFS? I used to tell him that yes it can be done, but there is no module for ADFS rather the base infrastructure that can be used for monitoring. This is an interesting scenario for times when…

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Anmol Rastogi
Dec 15, 2016
12:58 pm
Reads:
720
Score:
5

It’s amazing how little clarity and visibility we have into the true state of any IT environment, despite getting more and more monitoring tools looking at them.  Sometimes, a common cause for this is actually too many monitoring tools.  Each one may be great for its specialized task, but they fail to communicate with each…

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wheaps
By: wheaps
Sep 26, 2016
3:10 pm
Reads:
926
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Unrated

Many times you may experience regular slowdowns on MS SQL database. There could be many reasons for CPU bottleneck on MS SQL Server but one of the main reasons for CPU bottlenecks is insufficient hardware resources. However, CPU utilization can usually be reduced by configuration changes and query tuning so you may like to avoid…

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Anmol Rastogi
Aug 9, 2016
1:35 pm
Reads:
1,307
Score:
5

It’s a complex world out there. There’s no denying it.  This is especially true in the IT world—where admins are expected to keep systems running smoothly.  However, no matter how you slice it: there’s no way around the true complexity of IT. Physical and virtual machines, networks, operating systems, and applications all have to work…

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wheaps
By: wheaps
Jul 26, 2016
3:38 pm
Reads:
1,053
Score:
Unrated
Active Directory Authentication Automation Cloud Computing Cloud Security Configuration Customizing Data Breach DirXML Drivers End User Management Identity Manager Importing-Exporting / ICE/ LDIF Intelligent Workload Management Knowledge Depot LDAP Monitoring Open Enterprise Server Passwords Reporting Secure Access Sentinel Supported Troubleshooting Workflow