AppManager

I’ve recently started a new job here at Micro Focus | NetIQ : Account Manager.  According to my friends in sales roles,  this means that I need to get used to the word “No”.  I get that.  Not everyone that you speak with is going to be looking for the solution to the problem that…

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Joe Rogers
May 19, 2015
12:48 pm
Reads:
297
Score:
4.5

The absolute best part of my job is being with customers.  I love it.  Whether I’m presenting to one customer, 500 or anything in between, I love spreading the good word of how Micro Focus | NetIQ solutions can help you run IT better. To that end,  I’m very happy to announce our new IT Operations…

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Joe Rogers
Apr 14, 2015
7:41 am
Reads:
867
Score:
Unrated

The most fundamental question for any business – Are we open?  Not just the doors to the building but can we deliver the services that our customers contract with us for? IT is a challenge.  In the previous post,  we talked about making sure that all of your IT stuff is working.  No red lights on…

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Joe Rogers
Apr 10, 2015
7:25 am
Reads:
654
Score:
5

A few months ago, we introduced you to the ‘Four Lenses of IT operations’. In this post, NetIQ defines four questions and the associated key capabilities that IT Operations needs in order to quickly and confidently answer these questions on a regular basis. I’d like to go a little bit more in depth into the questions…

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Joe Rogers
Mar 25, 2015
11:22 am
Reads:
1,034
Score:
5

If there’s any problem that plagues all IT departments—it’s one of relevance. Now before anyone gets upset—I’m not saying IT is irrelevant. However, there’s often a lack of communication between those running the business (CxOs and Line of Business owners) and those that keep the business running (IT). However critical IT is to the success…

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wheaps
By: wheaps
Mar 19, 2015
2:35 pm
Reads:
1,656
Score:
Unrated

Is there anything more annoying than using a Unified Communications (UC) or VoIP telephony service—and suddenly everyone sounds like malfunctioning androids trapped in some sort of infinite echo chamber? Hello? (Hello.) Can anyone hear me? Allusions to Pink Floyd aside—even today, UC/VoIP quality is still an issue, despite all the IT monitoring we do. But…

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wheaps
By: wheaps
Feb 27, 2015
3:30 pm
Reads:
1,146
Score:
Unrated

I know what you’re thinking and no,  I’m not drunk.  What does monitoring have to do with better applications? Well,  for me,  a lot.  Think for a moment about who is involved with creating applications.  You’ve got developers (obviously), testers,  architects, project managers and probably a few other roles.  Now think about who supports the…

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Joe Rogers
Feb 4, 2015
7:12 am
Reads:
1,428
Score:
5

For those of you already familiar with NetIQ Operations Center’s Service Configuration Manager (AKA: SCM and/or BSCM), I’m going to discuss a specific feature of it.   I’m not going to go into SCM basics, just the specific feature of using a Hierarchy File. If you have ever encountered the situation where you need to…

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Tobin Isenberg
Feb 3, 2015
9:15 am
Reads:
579
Score:
5

Get ready for the Internet of (Every)thing!  As IT professionals, if we aren’t preparing for it now—we’re falling behind. But what exactly will the Internet of Things (IoT) mean for our IT environments going forward? How are we going to deliver on all this hype and buzz? The devil is always in the details, right?…

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wheaps
By: wheaps
Jan 22, 2015
2:25 pm
Reads:
1,077
Score:
Unrated

Yah I know, another top 10 list, ok, this one is just 5, I was feeling a bit lazy today.  The reality is, each organization is different.  They have either not gotten to this point (list below) yet, or they are in it, or they have moved past some of them… or all (doubtful).  …

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Tobin Isenberg
Jan 21, 2015
12:15 pm
Reads:
886
Score:
4