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mfrancis

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Member since 11/12/2008

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Author Archives

Novell Support Advisor 0.2 Beta release January 30th

mfrancis

February 3, 2009 4:01 pm

Reads: 141

Comments:2

Novell Technical Services is pleased to announce the availability of the Novell Support Advisor (Beta Release).

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Novell Support Advisor (NSA) 0.1 Alpha Release Dec 15th 2008

mfrancis

December 15, 2008 8:14 am

Reads: 167

Comments:3

The Alpha release is designed to show a proof of concept of NSA.

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Novell Support Advisor

mfrancis

November 12, 2008 4:40 pm

Reads: 182

Comments:3

Cross-platform tool being developed by Novell Technical Services that provides the user with a client that will remotely connect with servers and pull back configuration data regarding the server and the Novell products hosted on it. That information is then analyzed to find potential problems and known issues that are then presented to the user in a graphical interface where each found issue will provide a link to the potential solution.

This is an active client that will have a direct link into Novell Support to be able to be updated with all the latest support patterns that have been written and released by Novell product experts.

This tool is scheduled to go beta the first part of December for all to download and play with.

We are excited for the release of this tool and look forward to the communities involvement and feedback.

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