How do I run the VigilEnt Security Manager Core Services in console mode? (NETIQKB32093)

  • 7732093
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

goal
How do I run the VigilEnt Security Manager Core Services in console mode?

fact
VigilEnt Security Manager 2.x

fact
VigilEnt Security Manager 3.x

fix

To run the VigilEnt Security Manager Core Services in console mode, refer to the following steps: 

  1. If you are using Microsoft Windows NT, click Start | Settings | Control Panel | Services.
  2. If you are using Microsoft Windows 2000, click Start | Settings | Control Panel | Administrative Tools | Services.
  3. Right-click VigilEnt Core Services service, select Stop.
  4. Click Start | Run from the Start Menu.
  5. Type CMD to bring up a command prompt.
  6. Navigate to the following directory:
    • %PATH%\Pentasafe\Core.
  7. At a command prompt, type 'core.bat >core.txt'. This starts Core Services in DOS mode and will log to the core.txt file in that directory. There will not be a response in the DOS window, but keep it open - if it is closed the service will stop. 
  8. Run the report a in VigilEnt Security Manager that is returning the error.
  9. When finished troubleshooting, close the DOS window.
  10. Navigate to the following directory:
    • %PATH%\Pentasafe\Core
  11. Send a copy of the core.txt file to NetIQ Technical Support.

Please remember to start VigilEnt Core Services again in the Services Window.



Additional Information

Formerly known as NETIQKB32093