If virus scanning software cannot be stopped for security reasons, could there be problems when exec (NETIQKB1773)

  • 7701773
  • 02-Feb-2007
  • 27-Dec-2007

Resolution

goal
If virus scanning software cannot be stopped for security reasons, could there be problems when executing synchronization with EM after the migration (Mailboxes, CRs, DLs and PFs)?

fact
Exchange Migrator 1.x

fact
Exchange Migrator 2.x

fix

Several public folder synchronizations may be necessary to complete the data migration when you have virus scanning software enabled. This could increase the migration time by an unknown margin. If at all possible, the virus scanning software should be disabled during the migration.

For more information on problems caused by having virus scan running while migrating or exporting files please review the following:

  • NetIQ article NETIQKB1818: Overcoming Error: ' *++(8760) Warning - CopyMessages() return MAPI_W_PARTIAL_COMPLETION [HR=0x00040680]' When Migrating a Large Mailbox
  • Microsoft article Q264731 that deals with MAPI-Based Tasks not working when virus API Anti-Virus software is running on the Exchange server computer.



Additional Information

Formerly known as NETIQKB1773