The Source mailbox shows more mail items than the Target mailbox after a migration. (NETIQKB1480)

  • 7701480
  • 02-Feb-2007
  • 28-May-2008

Resolution

fact
Exchange Migrator 1.x

fact
Exchange Migrator 2.x

symptom
The Source mailbox shows more mail items than the Target mailbox after a migration.

symptom
When looking at a mailbox through Exchange Migrator, the Source and Target mailboxes contain the same mail items, however, if viewed through the Exchange 5.5 Admin tools, the Source mailbox has more mail items.

cause

The reason for the discrepancy is most likely because of a phenomena called "Soft Deletes".



fix
For more information on what a Soft Delete is, please see Microsoft's Knowledge Base article Q232265.

Additional Information

Formerly known as NETIQKB1480