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AppManager Suite - White Papers

Managing VMware Doesn’t End with Managing VMware

This paper discusses the challenges introduced to systems management as the result of VMware. In addition, it describes NetIQ’s approach to Operational VMware Management, an approach that addresses the hybrid physical / virtual environment.

Beyond Integration – Automating the Event Management Process

Integration without automation simply does not provide enough value to justify the effort and cost of integration. But the combination of integration and automation can provide the desired efficiency gains and improved service quality organizations are striving to achieve around event management as manual labor and human error are reduced or eliminated.

Best Practices for Managing Microsoft Exchange Server 2007

In this white paper, NetIQ explores best practices for managing the health and availability of Microsoft Exchange 2007. Various sections describe critical topics, such as high availability clustering, services monitoring, and end-user perspective monitoring. You’ll also learn about recommendations for management such as NetIQ AppManager and the AppManager ResponseTime for Exchange module.

Migrate, Monitor and Manage Microsoft Exchange 2007

In this white paper, NetIQ outlines what we’ve identified as the key points to consider when thinking about migrating, monitoring, and managing Microsoft Exchange 2007.

Managing Virtualization with NetIQ AppManager for VMware

This paper will describe the challenges that organizations face when deciding to deploy virtualization technology into production environments. The content includes best practices and recommendations for addressing these issues. Based on these suggestions, you’ll learn how NetIQ AppManager for VMware can help organizations gain the benefits of virtualization while maintaining manageability throughout their entire environment.

From Beyond Incident Management: Staying Aware of the End-User Experience

This white paper shows how obtaining a balanced view of the performance and availability of both systems and services from a single console can help IT properly prioritize event response.

From Pilot to Production: Managing Your VoIP Service Implementation

This paper describes the VoIP network management life cycle, discusses what you need to know to put VoIP into production, and presents best practices for rolling out VoIP.

Selecting an Enterprise Systems Management Solution

Systems management tools have been around for years, but when selecting a vendor, many IT professionals feel like they have to make a choice between a tool that is simple to implement, yet inflexible to meet diverse requirements. Or a tool that takes a "Swiss army knife" approach, which takes years and mega-budgets to make work. Download this white paper from EMA for a unique perspective on balancing simplicity with flexibility when choosing an enterprise systems management tool.

Improving IT Service Levels with Unified Systems and Security Reporting

This white paper discusses the challenges related to managing systems and security activities within the enterprise and the value of leveraging NetIQ Analysis Center to publish richly correlated contextual views allowing identification and communication of trends across both systems and security data; contributing to improved service levels and alignment of IT with the business.

Response Time Technology in AppManager®

This white paper provides an overview of ResponseTime technology in AppManager. It discusses why you would want to install ResponseTime modules, specific ResponseTime modules that are available and how you deploy them in an AppManager environment.

NetIQ AppManager Implementation Blueprint

In this white paper, A Blueprint for Successfully Implementing Enterprise Management Software, NetIQ’s Global Services organization suggests a standard implementation methodology based on information gathered at hundreds of NetIQ AppManager Suite customer deployments as well as industry-standard best practices such as ITIL and COBIT.

Enabling Practical IT Service Management

This whitepaper describes a practical approach for IT Service Management that will benefit NetIQ customers by demonstrating NetIQ’s methodology and solutions to consistently achieve better results.

Best Practices for Monitoring Nortel IP Telephony with AppManager

Nortel is helping businesses limit operational costs by reducing network complexity and increasing network efficiency. AppManager for Nortel IP Telephony helps you ensure an unparalleled level of reliability and performance from your Nortel environment. This white paper offers expert advice on how to implement and configure AppManager for Nortel IP Telephony.

Automating Threshold Administration to Reduce Operational Costs

This white paper discusses how AppManager Performance Profiler leverages existing AppManager implementations to automate threshold monitoring and eliminate 99.5% of false alerts.

Approach to Exchange Cluster Configuration in AppManager

This white paper provides best practices and a step-by-step approach for Exchange cluster configuration in an existing AppManager environment.

Microsoft SQL Server 2000 Service Pack 4 (SP4) and the NetIQ AppManager® Suite

This document contains answers to common questions about installing and using NetIQ’s AppManager Suite components in conjunction with Microsoft SQL Server 2000 SP4.

Microsoft Windows Server 2003 Service Pack 1 (SP1) and the NetIQ AppManager Suite - FAQ

This document contains answers to common questions about installing and using NetIQ's AppManager Suite components on computers running Microsoft's Windows Server 2003 Service Pack 1 (SP1), as well as installing Windows Server 2003 SP1 on AppManager computers.

Web Services (J2EE) for AppManager

Web Services is an emerging technology with several competing standards in play. This guide focuses on the J2EE basics essential to IT operations, not on advanced issues that might be pertinent to a software engineer developing or debugging a complex, multi-platform J2EE application.

Web Services (.Net) for AppManager

Web Services is an emerging technology with several competing standards in play. This guide focuses on the .NET basics essential to IT operations, not on advanced issues that might be pertinent to a software engineer developing or debugging a complex, multi-platform .NET application.

Monitoring Cisco IP Telephony Networks with AppManager

This paper highlights suggested best practices to ensure a successful Call Manager deployment.

Oracle Database (UNIX) for NetIQ AppManager Best Practices Guide

This Document provides information on best practices for monitoring Oracle databases using NetIQ AppManager.

System and Security Management: Making the Case for Convergence

This IDC white paper examines requirements and IT operational procedures for system and security management that together show the desirability of a convergence strategy. An extended case study is presented that explores the considerations and objectives that convinced a large worldwide industrial construction and financial services firm to adopt a system and security management convergence strategy.

How to Deliver Higher IT Service Levels to Your Customers

Learn how a comprehensive IT service management strategy enables IT management to align their activities with the business priorities of the organization and optimize the delivery of IT-based business services. Download this white paper to understand the components and implementation of IT service management, and clarify the tactical and strategic benefits of the service management approach.

Service Level Reporting with AppManager Analysis Center

To ensure and continually improve on the service levels of business applications, IT organizations are moving from the traditional systems management practice of monitoring individual IT elements to a service management approach of monitoring, managing and reporting on the infrastructure. Discover how reporting and analysis can help demonstrate the value of IT and how well IT is aligned with business objectives.

Improving Service Levels Through Dynamic Threshold Monitoring

Many IT organizations today have the imperative of improving service levels to their business customers, while simultaneously being faced with the challenge of limited IT staff and reduced resources. Discover how you can use Dynamic Threshold Monitoring to enable your organization to improve service levels while simultaneously increasing IT efficiency and lowering operational costs.

AppManager Suite for Managed Service Providers

Outlines the technical features of NetIQ’s AppManager Suite and how it meets the needs of Managed Service Providers who are managing client infrastructures according to service level agreements.

Managing the Operational Health of Active Directory

Discusses the four primary aspects of a properly functioning Active Directory system: topology and configuration; security settings, identity management and regulatory compliance; data integrity; and operational availability and proper sizing.

Beyond Integration - Automating the Event Management Process

Learn how the NetIQ Enterprise Systems and Application Management solution can help you prioritize and automatically resolve events to reduce administrator workload, minimize downtime and provide more consistent service to customers.

Metrics-Base IT Management

This whitepaper utilizes principles from the IT Infrastructure Library (ITIL®) and Six Sigma® along with real-world examples of Metrics-Based IT Management that will benefit NetIQ customers by demonstrating how the decisions driven by these metrics can help your company implement continual process improvement. This paper is intended for a management level audience, interested in building operational maturity through process improvement.

Understanding and Managing Cisco CallManager

In this white paper,we’ll discuss how CallManager works, plus the various applications and services that support the CallManager server. Then we’ll point out some of the pitfalls you’re most likely to encounter with your Cisco CallManager installation, and show you how smart monitoring and management can help you avoid them.

Best Practices for Monitoring Cisco Unity

In this paper, we’ll discuss how Cisco Unity works and address the various applications and services that support the Cisco Unity server. We’ll also point out some issues you need to consider in your Cisco Unity deployment, showing you how smart monitoring and management are vital to preparing your messaging environment for the addition of Cisco Unity voice mail.

Best Practices for Monitoring Cisco Systems IP Telephony Networks with AppManager

This paper highlights suggested best practices for using AppManager to ensure a successful CallManager deployment. Other white papers that address the management of the other Cisco IP Telephony (IPT) components are available. Each IPT deployment is different, but generally a Cisco Systems IPT deployment includes a CallManager cluster, voice gateways, a Unity voice mail server, routers, L2/L3 switches, IP phones, and other applications.

TheGuard! Module for SAP

This whitepaper discusses SAP management with Realtech SAP Management Module of the AppManager Suite. It includes an overview of key reporting configuraiton items and reporting capabilities.

Best Practices: NetIQ Analysis Center for VoIP (VoIP Quality)

This white paper provides an overview of the VoIP Quality reporting package available for Analysis Center 2.0 SP1. It discusses the benefits inherent in reporting with Analysis Center, and highlights the steps you should take to get the most from Analysis Center in your VoIP environment.

Best Practices: NetIQ Analysis Center for VoIP (Nortel CS1000)

This white paper provides an overview of the Nortel CS1000 reporting package available for Analysis Center 2.0 SP1. It discusses the benefits inherent in reporting with Analysis Center, and highlights the steps you should take to get the most from Analysis Center in a Nortel CS environment.

Best Practices: NetIQ Analysis Center for VoIP (Cisco CallManager)

This white paper provides an overview of the Cisco CallManager reporting package available for Analysis Center 2.0 SP1. It discusses the benefits inherent in reporting with Analysis Center, and highlights the steps you should take to get the most from Analysis Center in a CallManager environment.

Monitoring and Managing Exchange

Explores the best practices to ensure a healthy Exchange environment, whether you are running Exchange 2003, Exchange 2000 or Exchange 5.5. Various topics include high availability clustering, services monitoring and end-user perspective monitoring.

ResponseTime Technology in AppManager

This paper provides an overview of ResponseTime technology in AppManager. It discusses why you would want to install ResponseTime modules, specific ResponseTime modules that are available and how you deploy them in your AppManager environment.

Getting the Most Out of Cisco Unity

Discusses how Cisco Unity works, addresses the various applications and services that support the Cisco Unity server, and describes how monitoring Cisco Unity with AppManager can simplify the management of your voicemail messaging system.

Managing J2EE Application Servers with AppManager

Uses BEA WebLogic as the example of how to deploy AppManager Knowledge Scripts to achieve the desired level of application server management. While the WebSphere module is not identical, the principles articulated here are the same.

Secure Content Management in an AppManager Environment

Discusses how tightly integrated systems and security management delivers better efficiency, improved availability and higher security. By integrating NetIQ MailMarshal and AppManager, administrators can reduce administration costs, improve systems availability and benefit from enhanced reporting.

Best Practices for Monitoring and Managing Linux/UNIX with NetIQ's AppManager

Discusses how to monitor and manage the health and availability of Linux/UNIX applications and offers a comprehensive look at how to assure and optimize your Linux/UNIX infrastructure.

Best Practices for Monitoring and Managing Your Database with NetIQ's AppManager

Discusses how to monitor and manage the health and availability of database applications and offers a comprehensive look at how to assure and optimize your database infrastructure.

Enterprise Solutions for Windows Server 2003 from Microsoft and NetIQ

By meeting the rigorous standards of Microsoft's "Certified for Windows" program, NetIQ's flagship AppManager application is certified ready to run on and support Windows Server 2003. In this white paper, Microsoft and NetIQ invite you to learn about Windows Server 2003 and discover how to create better business environment and solutions through NetIQ's AppManager running on Windows Server 2003.

Managing UNIX Servers with AppManager

Provides an overview of UNIX operating system management disciplines and provides recommendations on how to use AppManager to increase performance and availability of UNIX systems and applications, reporting service levels and automating corrective actions.

A Comprehensive Cross-Platform Solution for E-Business Systems Management

Examines e-business system complexity, explores the resulting management issues posed for IT organizations; and explains how NetIQ's performance and availability technologies offer the industry's leading solution for managing, diagnosing and analyzing cross-platform distributed e-business environments.
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