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AppManager in Action

Sign up now for AppManager in Action—a series of webinars presented by our product pros and designed specifically for our customers. These in-depth, interactive sessions will show you how to get the most out of your AppManager deployment.

Our expert team will deliver the technical tips and tricks to make your job easier and help you make your boss's day. Bring your toughest questions, our experts will be available for extensive Q&A.

Click on the links below to check out these sessions:

Turbo Charge NetIQ AppManager with Custom Properties

Do you struggle with deploying custom properties in NetIQ AppManager? Do you want to create unique views for different users without going into overdrive?

A team of product experts are waiting to help you reduce your time managing critical systems by leveraging custom properties in NetIQ AppManager Control Center. Custom properties allow you to assign business value to an object within your NetIQ AppManager environment and group those objects for simpler management of key assets.

NetIQ experts Brian Hollering and Joe Hargrave, will show you how to:

  • Set up and view custom properties
  • Use custom properties for overrides
  • Create management groups based on custom properties

 

Accelerate the NetIQ AppManager User Experience with Qmunity

Are you getting the most out of NetIQ® AppManager®?

A worldwide group of experts are waiting to help you rev your NetIQ AppManager engine on Qmunity, our NetIQ online community. This collaborative network will connect you with peers and product specialists, providing you with immediate information and useful links to helpful resources, enhancing your overall user experience.

Join NetIQ experts Tim Sedlack, Product Manager, and David Shephard, Manager of Community Experience, for this webinar to learn how to:

  • Establish your account.
  • Participate in forums.
  • Keep up with product notifications.
  • Access how-to videos.
  • Use the Knowledge Script Depot.

 

The Best Kept Secrets of NetIQ AppManager Performance Profiler

The AppManager in Action webinars are back by popular demand. These monthly, online technical sessions are designed to help you get the most value from NetIQ® AppManager®! They will feature in-depth product demonstrations as well as provide you with opportunities to ask your most pressing questions of our NetIQ AppManager experts.

Session 1:The Best Kept Secrets of NetIQ AppManager Performance Profiler

NetIQ AppManager Performance Profiler has powerful features for:

  • Reducing administrative workload
  • Learning your environment's "normal behavior"
  • Reporting on server workload distribution

In this deep dive session, our experts will reveal best practices for:

  • Improving performance for medium and large environments
  • Monitoring application farms (Citrix and Web)
  • Maximizing reporting capabilities

Don't miss this opportunity to learn from the NetIQ AppManager Performance Profiler experts for lively Q&A and find out how to extend the value of your NetIQ AppManager investment

 

Introducing NetIQ AppManager Module Builder

NetIQ® AppManager® Module Builder provides Windows-based application health monitoring from the perspective of your application experts. Using a simple wizard, your application experts answer a brief series of questions that provides the details you need to generate a NetIQ AppManager module, including discovery and monitoring Knowledge Scripts® specifically designed to monitor your custom and commercial, off-the-shelf applications.

This Web seminar will explain how NetIQ AppManager Module Builder allows you to:

  • Easily address existing gaps in your monitoring.
  • Eliminate the need to develop multiple custom modules.
  • Maintain module currency along with application updates.
  • Develop and deploy custom NetIQ AppManager module within hours, not days.

 

Predictive Performance Management for Today's Hybrid Environment

What if your management tools were intelligent enough to learn the behavior of your environment and more accurately predict incidents before they occur? With NetIQ's performance management product, AppManager Performance Profiler, you can gain this knowledge of your environment and address and prevent issues before they occur.

Join us for this NetIQ AppManager in Action on NetIQ AppManager Performance Profiler and learn more about:

  • Dynamic thresholding for hybrid physical/VMware environments
  • Generating trusted alerts and reduce noise
  • Proactively managing your workload in less time
  • Effectively managing and planning with trend reporting

During this AppManager in Action webinar, you'll also learn how the powerful capabilities of AppManager Performance Profiler can help you get more out of your existing AppManager investment.

 

Reduce Expenses by Automating Report Production

NetIQ® Analysis Center 2.7 automatically collects and stores metrics in a data warehouse and distributes pre-defined reports on schedule or on demand. Now is the time to take advantage of the full cost-savings benefits of NetIQ Analysis Center by migrating to this latest version.

NetIQ Analysis Center 2.7 offers the following enhancements:

  • Data Mart and Data Warehouse Support on Microsoft SQL Server 2005 SP2
  • 64-bit Support
  • Microsoft Windows 2008 Support

NetIQ Analysis Center 2.7 also includes a user-interface driven data migration utility that minimizes the effort of IT administrators and seamlessly migrates data from version 2.6 to 2.7. Learn how NetIQ Analysis Center can reduce report production costs as well as best practices for migrating to NetIQ Analysis Center 2.7 from NetIQ Professional Services.

 

Maximize Control and Visibility with the Latest Update to NetIQ AppManager Control Center

With the upcoming release of NetIQ AppManager, NetIQ is offering you the opportunity to further leverage your NetIQ AppManager investment. The training on November 12th will provide you with information around Control Center and Remote Deployment Enhancements featured in NetIQ AppManager v. 7.04

 

Reducing Event Management Interruptions through Automation

How many alerts or events do you have to deal with in a typical day? Would it help to know whether there was an impact to your end-users before working on resolving events? Do you ever wish there was a cost-effective way to automate the resolution of common events?

Attenda, a large MSP specializing in web and back-office applications such as SAP, and a long-time AppManager customer, has been able to address these challenges of automating the event management process by getting more out of their AppManager investment and utilizing the new NetIQ Aegis platform for run book automation.

Join us for a unique AppManager in Action webinar featuring Neil Forster, Director of Attenda M.O., to hear their success story first hand. You will also have the opportunity to see demos of AppManager and Aegis and learn how your organization can accomplish the following:

  • Correlate and filter events
  • Prioritize events based on the end-user impact
  • Automatically apply corrective actions for known errors

 

Why Your Systems Management Solution Deserves a Second Look

As complexity increases and processes mature, IT organizations should routinely assess their existing implementation to identify available solutions. This ensures that organizations are achieving the best support for their environment's unique requirements and challenges, while helping them make smart management decisions.

During this session, we'll outline some of the most important aspects to consider when deciding whether your existing Systems Management solution meets your current and future needs. In this webinar, we will discuss:

  • Defining the challenges of today's IT environment including 64 bit, virtualization, and distributed applications
  • Assessing future needs for scale and complexity by understanding server and application workload
  • Proactive vs. reactive systems management
  • Enterprise scale reporting and cross-platform solutions
  • Bridging the gap between Systems Management and Service Management

 

What's New with NetIQ Analysis Center 2.5

Faced with increasingly complex infrastructures, companies struggle to process the deluge of performance- and security-related IT management data. Reporting and analysis can help you quickly understand issues impacting performance and availability.

During this interactive webinar, you'll learn how NetIQ Analysis Center enables you to:

  • Provide improved service levels utilizing consolidated systems and security management data
  • Improve alignment between IT and business with personalized dashboards and reports in Microsoft SharePoint
  • Enable effective operations management by leveraging the information that helps you accurately secure and provision servers
  • Provide deeper knowledge of IT infrastructure health with on-demand trend and predictive analysis

Learn how IT operations and security management teams can now quickly understand issues affecting business-critical services. Register now and become more efficient and effective.

 

Demystifying the SNMP Toolkit

NetIQ's AppManager Suite is currently managing many of your business services-from network devices to enterprise applications. But what about extending AppManager to allow you to address legacy or out-of-band devices that need service assurance, but are not currently being centrally monitored If you have a basic working knowledge of SNMP and MIBs, you could be taking advantage of the powerful capabilities of the AppManager SNMP toolkit.

Learn how to monitor and manage SNMP-enabled devices, OS' and legacy systems that you previously were not incorporating. You'll hear how this NetIQ product can help you get more value from your existing AppManager investment and improve service levels for additional devices.

During this interactive webinar, you'll learn how to leverage the SNMP Toolkit to:

  • Develop a foundation-level monitoring capability for servers, systems and legacy OS'
  • Extend AppManager to monitor and manage a broad range of devices
  • Get, Set, & Trap SNMP parameters on disparate systems

 

AppManager Performance Profiler and the US Air Force

NetIQ's AppManager Suite is already managing your business services-from network devices to enterprise applications. But what about optimizing AppManager to more quickly diagnose problems, automate your threshold administration processes and eliminate false alerts?

During this interactive webinar, you'll hear how the U.S. Air Force leveraged AppManager Performance Profiler to:
  • Maximize resource utilization and increase service levels
  • Improve IT service levels through proactive problem identification and resolution
  • Reduce operational costs

 

AppManager Tips & Tricks

AppManager is arguably one of the easiest enterprise management products to install and use and you can make it even easier. Join our experts and learn:

  • Console navigation tips
  • Working with jobs, events and data
  • General tips to improve AppManager efficiency

 

AppManager: Reporting in Your VoIP Environment

New reporting packages enhance the ability of AppManager Analysis Center so you can easily create reports and analyze VoIP data, such as server availability, call activity trends, predictions for IP phone calls, real-time usage and performance, and signaling server and VGMC call quality.

Our VoIP experts will be on the line to discuss the following topics - and more:

  • New capacity planning, operational and service level reports
  • Distributing reports in user-friendly formats
  • Accessing these new reports

 

AppManager's Best Practice Approach for Managing IP Telephony

Is your network ready to handle VoIP trafficHow can you measure call qualityTo keep users happy, you need consistent availability and quality of your VoIP solution. This means managing phone-to-phone quality, network applications and those ever-important converged voice and data solutions. Join us to discover how AppManager can bring all of this together. Our VoIP experts will be on the line to discuss the following topics - and more:

  • Assessing VoIP configuration, diagnostics and network utilization
  • Best practices for monitoring IP telephony servers, VoIP networks and converged applications
  • How to maintain call quality and deliver performance reporting

 

Manage Any Device or Application with the AppManager SNMP Toolkit

AppManager is already managing your business services. And, you like the out-of-the-box functionality for everything from network devices to enterprise applications. But, what about the various black-box devices, custom applications and network systems that are part of your business serviceAs you are aware, many such systems include a generic SNMP management interface. By using AppManager's SNMP Toolkit, you can include status and performance information as part of your centralized management solution. First, we offer a primer on the most common SNMP concepts. Then find out how easy it can be to:

  • Interactively build management for a new device or server
  • Use the SNMP Toolkit and MIB browser to identify meaningful performance and diagnostic metrics
  • Understand when SNMP traps should also flow into a network management system

 

Introducing AppManager 6.0

AppManager 6.0 offers many new enhancements, including improved performance, scalability, security, and monitoring. In this session, we'll introduce you to:

  • Performance improvements that have approximately doubled the management capabilities of the Management Server (MS)
  • Enhancements to Knowledge Scripts (KSs) that provide additional management capabilities and monitoring flexibility
  • Improved security, hardened default settings and more detailed ways to define roles for different types of AppManager users

 

Advanced Scalability & Management with AppManager Control Center

AppManager Control Center is a highly scalable new AppManager console. Today, Control Center complements AppManager Operator Console but eventually, it will be the primary AppManager interface. Join us to learn how with Control Center 1.0, you can:

  • Build management groups with customized views with improved flexibility for grouping servers and devices by political, geographic or functional attributes
  • Visualize and manage IT resource relationships through intuitive Service Map Views
  • Manage AppManager jobs, events, monitoring policies, security and more across multiple AppManager repositories (QDBs)
  • Export list information and other details to a variety of formats, including Excel, HTML, XML, or TXT

 

Extending AppManager to Manage Any Application

NetIQ offers AppManager modules that support many popular applications, but if you have other applications that you'd like to extend AppManager to also manage, join us for this session. We'll introduce you to:

  • Knowledge Script (KS) fundamentals - How KSs are structured and what makes them easily extensible
  • Basic monitoring - What you can do with basic KSs like NT_EventLog and minimal customization
  • Advanced customization tools - Sripting languages available through the AppManager Developer Console

 

Advanced Reporting with AppManager

If you're already using basic charts and reports in AppManager and want to move the "next level" of advanced reporting with AppManager, join us for this session where we'll cover:

  • Customizing AppManager base reporting scripts
  • The best strategy for archiving and aggregating report data
  • Advanced reporting with Analysis Center and a preview of Analysis Center 2.0

 

Service Management with AppManager

Service management capabilities in AppManager continue to expand with every release. In this session, we'll drill-down into a new AppManager component, Control Center and specifically its Service Map Viewer capability. Service Map Views provide better insight into the service-level impact of operational problems by providing a picture of managed objects and their status. This session will cover:

  • Creating Service Map Views with AppManager
  • Customizing the map view with your own BMP view
  • How objects in Service Map Viewer relate to objects in the Operator Console

 

Using AppManager for J2EE Operational Management

Is your organization utilizing BEA WebLogic, IBM WebSphere or another J2EE Java application serverAre you trying to use developer tools to manage themIf so, you might be experiencing some significant management challenges. Join us for a session on using AppManager for J2EE operational management in which we'll cover:

  • How application servers fit into a Web infrastructure environment
  • Differences between monitoring J2EE application servers in development and in production
  • Practical tips for managing J2EE application servers with AppManager
  • Key parameters for BEA WebLogic and IBM WebSphere

 

AppManager Reporting and Analysis Capabilities

Learn how to turn AppManager data into actionable information using AppManager's reporting and analysis capabilities. Join us to learn how to:

  • Determine what data to gather and at what intervals
  • Use the inventory and application-info reports
  • Understand management, troubleshooting and trend analysis reports
  • Customize reports for your environment

 

Monitoring Switches, Routers and Gateways with AppManager

If you have switches, routers or gateways from leading vendors such as Cisco, Nortel, Extreme Networks or Alcatel, find out how you can use the AppManager for Network Devices module to monitor them. Learn how easy it is to monitor:

  • ATM (asynchronous transfer mode) link utilization, bandwidth and errors
  • Chassis resources: CPU, RAM, flash, backplane, power supplies, fans, temperature sensors and voltage sensors
  • Frame relay link utilization, bandwidth and errors
  • FXO (foreign exchange office) signal errors and port utilization

 

AppManager Cross-Platform Monitoring

Need to monitor more than just Windows systems Find out how AppManager can help you monitor all of your essential distributed platforms - UNIX, Linux and Windows - all from a single console. Learn how easy it is to:

  • Quickly and easily manage, diagnose and analyze the performance and availability of your distributed systems, applications and server infrastructure
  • Provide the in-depth expertise you need to consolidate your management systems

 

Advanced Microsoft Exchange Management

Monitoring Microsoft Exchange continues to be a core strength of AppManager. In this session, we'll look at how AppManager and another NetIQ product, AppAnalyzer, can help you go beyond simply monitoring Exchange for availability. Learn how easy it is to:

  • Perform advanced Exchange troubleshooting and diagnostics
  • Understand which AppManager data combinations provide the most reporting value
  • Gain additional Service Level Reporting and metrics via NetIQ's AppAnalyzer

 

 

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