NetIQ's Solution for IT Process Automation
In recognizing an organizational need for a more practical solution to achieve process automation than current market alternatives, NetIQ has introduced NetIQ Aegis™. Aegis leverages an organization's existing IT management infrastructure, without the need to rip and replace current tools and without requiring extensive consulting engagements, to perform documented workflow steps automatically, whenever a trigger condition is met. This allows IT professionals to abstract the process design from the capabilities of the tools available, driving greater utilization and increased return of investment from the tools you have already invested in.
This approach allows your IT organization to achieve process maturity one step at a time, building on successes that ultimately result in improved IT service levels, accelerated responsiveness to the business, and increased IT efficiency. All of this is achieved without alienating the administrators responsible for executing these processes, as they can continue to leverage the tools they are comfortable with, and have a hand in building process from the bottom-up.
Featured IT Process Automation Solution
- NetIQ Aegis
Model, automate, measure and improve IT processes and run books through integration and control of your existing IT management tools. This IT process automation (ITPA) helps control the costs and risks of IT operations.
