IT Process Automation
Model, Automate, Measure and Improve IT Operations Processes
IT Process Automation (also known as Run Book Automation) is an emerging capability now available to IT operations teams that provides control of heterogeneous tools to automate the management of IT environments. This management is performed in the context of pre-defined process workflows, which may be copied from existing run books or ITIL®-based processes.
NetIQ Aegis is the premier IT Process Automation (ITPA) platform from NetIQ, the largest independent vendor in this market.
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NetIQ IT Process Automation Capabilities
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Visual Process Modeling NetIQ Aegis provides process modeling using a visual designer enabling the creation of workflow logic through drag and drop placement of activities from the provided activity library. |
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Intelligently Correlated Process Triggers NetIQ Aegis ships with an embedded correlation engine that independently looks for matching criteria from multiple tools to determine whether a sympathetic event should be suppressed or trigger a new workflow. |
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Integrated & Automated Process Execution NetIQ Aegis integrates with an ever-expanding set of management tools to automatically execute processes in accordance with the pre-defined workflows, whenever a set of trigger conditions is met. |
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Continuous Improvement Reporting NetIQ Aegis includes a rich reporting interface with templates for reports that are useful for managing and improving processes such as manual activities avoided, process bottlenecks, process that are running too frequently, etc. |
