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AppManager Suite - White Papers



Featured White Papers
Jun 9, 2009

NetIQ Survey: The Benefits and Challenges of Pursuing Unified Communications

This paper presents the results of the Unified Communications Management Survey, sponsored by NetIQ in 2009. The study itself provides insight into the state of the Unified Communications (UC) market, the challenges organizations are encountering with respect to UC, and the influence of the UC vendors in this market.
Mar 3, 2009

Controlling NetIQ AppManager QDB Data Growth in NetIQ AppManager Performance Profiler Environments Technical Brief

Many customers employ both NetIQ® AppManager® and NetIQ AppManager Performance Profiler monitoring in their server environment. The high level of server health and performance detail available through this product means that some NetIQ AppManager jobs are duplicated by NetIQ AppManager Performance Profiler. This document outlines the process for determining which NetIQ AppManager Knowledge Scripts® are safe to remove from NetIQ AppManager monitoring.
Apr 13, 2008

Managing VMware Doesn’t End with Managing VMware

This paper discusses the challenges introduced to systems management as the result of VMware. In addition, it describes NetIQ’s approach to Operational VMware Management, an approach that addresses the hybrid physical / virtual environment.
Jan 5, 2009

Virtualizing Your Mission-Critical Applications: Seven Things You Must Know

Virtualization offers a lot of benefits to the organization that implements it correctly — a reduction in power and cooling costs, fewer physical servers to manage, faster go-to-market with new services, and easier and more effective administration of computing workloads — but those improvements can be realized only when the lifecycle of virtualizing your mission-critical applications is managed properly. This paper identifies seven key things that you must know if your business is to be successful in virtualizing your mission-critical applications.
Sept 5, 2008

Virtualization Management Survey Analysis

With over 1,000 respondents, we were able to learn which hypervisors are dominating the market, how most organizations are utilizing their traditional systems and security management tools across the enterprise, and further gauge the impacts of security on the virtual infrastructure.
May 9, 2008

Beyond Integration - Automating the Event Management Process

Learn how the NetIQ Enterprise Systems and Application Management solution can help you prioritize and automatically resolve events to reduce administrator workload, minimize downtime and provide more consistent service to customers.
Apr 13, 2008

Beyond Integration – Automating the Event Management Process

Integration without automation simply does not provide enough value to justify the effort and cost of integration. But the combination of integration and automation can provide the desired efficiency gains and improved service quality organizations are striving to achieve around event management as manual labor and human error are reduced or eliminated.
Mar 15, 2008

NetIQ AppManager Implementation Blueprint

In this white paper, A Blueprint for Successfully Implementing Enterprise Management Software, NetIQ’s Global Services organization suggests a standard implementation methodology based on information gathered at hundreds of NetIQ AppManager Suite customer deployments as well as industry-standard best practices such as ITIL and COBIT.
Jan 7, 2008

Best Practices for Managing Microsoft Exchange Server 2007

In this white paper, NetIQ explores best practices for managing the health and availability of Microsoft Exchange 2007. Various sections describe critical topics, such as high availability clustering, services monitoring, and end-user perspective monitoring. You’ll also learn about recommendations for management such as NetIQ AppManager and the AppManager ResponseTime for Exchange module.
Nov 6, 2007

Migrate, Monitor and Manage Microsoft Exchange 2007

In this white paper, NetIQ outlines what we’ve identified as the key points to consider when thinking about migrating, monitoring, and managing Microsoft Exchange 2007.
Sept 27, 2007

Managing Virtualization with NetIQ AppManager for VMware

This paper will describe the challenges that organizations face when deciding to deploy virtualization technology into production environments. The content includes best practices and recommendations for addressing these issues. Based on these suggestions, you’ll learn how NetIQ AppManager for VMware can help organizations gain the benefits of virtualization while maintaining manageability throughout their entire environment.
Aug 31, 2007

From Beyond Incident Management: Staying Aware of the End-User Experience

This white paper shows how obtaining a balanced view of the performance and availability of both systems and services from a single console can help IT properly prioritize event response.
Aug 30, 2007

From Pilot to Production: Managing Your VoIP Service Implementation

This paper describes the VoIP network management life cycle, discusses what you need to know to put VoIP into production, and presents best practices for rolling out VoIP.
Jun 28, 2007

Selecting an Enterprise Systems Management Solution

Systems management tools have been around for years, but when selecting a vendor, many IT professionals feel like they have to make a choice between a tool that is simple to implement, yet inflexible to meet diverse requirements. Or a tool that takes a "Swiss army knife" approach, which takes years and mega-budgets to make work. Download this white paper from EMA for a unique perspective on balancing simplicity with flexibility when choosing an enterprise systems management tool.
Dec 5, 2006

Metrics-Base IT Management

This whitepaper utilizes principles from the IT Infrastructure Library (ITIL®) and Six Sigma® along with real-world examples of Metrics-Based IT Management that will benefit NetIQ customers by demonstrating how the decisions driven by these metrics can help your company implement continual process improvement. This paper is intended for a management level audience, interested in building operational maturity through process improvement.
Jun 25, 2006

Improving IT Service Levels with Unified Systems and Security Reporting

This white paper discusses the challenges related to managing systems and security activities within the enterprise and the value of leveraging NetIQ Analysis Center to publish richly correlated contextual views allowing identification and communication of trends across both systems and security data; contributing to improved service levels and alignment of IT with the business.
Jun 13, 2006

Response Time Technology in AppManager®

This white paper provides an overview of ResponseTime technology in AppManager. It discusses why you would want to install ResponseTime modules, specific ResponseTime modules that are available and how you deploy them in an AppManager environment.
Apr 24, 2006

Understanding and Managing Cisco CallManager

In this white paper,we’ll discuss how CallManager works, plus the various applications and services that support the CallManager server. Then we’ll point out some of the pitfalls you’re most likely to encounter with your Cisco CallManager installation, and show you how smart monitoring and management can help you avoid them.
Apr 24, 2006

Best Practices for Monitoring Cisco Unity

In this paper, we’ll discuss how Cisco Unity works and address the various applications and services that support the Cisco Unity server. We’ll also point out some issues you need to consider in your Cisco Unity deployment, showing you how smart monitoring and management are vital to preparing your messaging environment for the addition of Cisco Unity voice mail.
Apr 24, 2006

Best Practices for Monitoring Cisco Systems IP Telephony Networks with AppManager

This paper highlights suggested best practices for using AppManager to ensure a successful CallManager deployment. Other white papers that address the management of the other Cisco IP Telephony (IPT) components are available. Each IPT deployment is different, but generally a Cisco Systems IPT deployment includes a CallManager cluster, voice gateways, a Unity voice mail server, routers, L2/L3 switches, IP phones, and other applications.
Feb 17, 2006

Enabling Practical IT Service Management

This whitepaper describes a practical approach for IT Service Management that will benefit NetIQ customers by demonstrating NetIQ’s methodology and solutions to consistently achieve better results.
Jan 12, 2006

Best Practices for Monitoring Nortel IP Telephony with AppManager

Nortel is helping businesses limit operational costs by reducing network complexity and increasing network efficiency. AppManager for Nortel IP Telephony helps you ensure an unparalleled level of reliability and performance from your Nortel environment. This white paper offers expert advice on how to implement and configure AppManager for Nortel IP Telephony.

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