AppManager Suite - Customer Stories

NetIQ AppManager Delivers Critical Performance Reporting and Automation for HAMBS

“The NetIQ solution monitors and manages connections to the terminal server for us. This is a great example of how it allows us to not only be more proactive, but also free up IT personnel to focus on more critical tasks.” - Stuart Brown

NetIQ AppManager KeepsTravelSky Customers on the Move

“I would estimate that the visibility NetIQ AppManager gives into clients’ networks has reduced the risk of any system failure by 50 percent.” Mr. Xia Huasheng

ProMedica Health System Delivers High Quality Communications with NetIQ

"Upon deploying Nortel Call Server 1000 (CS1000), NetIQ AppManager gave us instant visibility into the performance of our newest communications environment." — Bruce Meyer

NetIQ Leverages AppManager for VMware to Manage Virtual Technology

"We use automated build verification scripts to validate the environment overnight, eliminating two days of hands-on testing. We essentially have a 'push a button and go home' build verification system." -- Wes Noonan, Quality Engineering

Affiniti Ensures Unified Communications Performance with NetIQ AppManager

“We see the demand for unified communications increasing day-on-day and the relationship with NetIQ enables us to be confident about delivering great service on a 24/7 basis as our requirements and those of our customers increase exponentially.”--Tony Reeve, Precision Services Portfolio Manager

Gen-i Fulfils Service Level Agreements with AppManager for VoIP

Gen-i is a leading provider for integrated ICT services and solutions across New Zealand and Australia.

Leading law firm improves system reliability and security with NetIQ solutions

Norton Rose is an international legal firm that operates from offices in Europe, Asia and the Middle East.

Irwin Mitchell ensures the availability of mission critical systems using NetIQ AppManager

Irwin Mitchell is one of the top 50 legal firms in the world. Based in the UK, it provides a full range of legal services for both businesses and individuals.

Attenda Delivers Service,Value and Efficiency for Its Clients with NetIQ AppManager

"NetIQ AppManager reports provide a basis for designing and measuring SLAs and prove the quality of our service to clients." -- Neil Forster, Systems Monitoring Manager

NetIQ Helps Novo Nordisk IT Optimise the Microsoft Platform

"By automating even more monitoring routines than before, Novo Nordisk IT has succeeded in keeping the same staff levels for all monitoring, even though the number of servers has increased by a factor of 3.5 in two years. This would not have been possible without the new system monitoring tool." -- John Graffmann, departmental manager in charge of NT Applications at Novo Nordisk

NetIQ AppManager Delivers Efficient System Performance at RCM

“NetIQ AppManager represents the most reliable, easy-to-manage application monitoring tool on the market.” -- Alan Rowe, Head of IT, RCM

SEI Invests in NetIQ AppManager

“It measures the response time for an entire web transaction, as well as each individual step in the transaction. This level of granularity, at a reasonable price, led to NetIQ AppManager as our sole choice.” -- Walter Marshall, Products Specialist

NetIQ Products Help 1-800-Flowers Keep Blooming

“NetIQ products let us understand how our web site and database applications are performing today and over time. We use that information to continually raise the quality of service we deliver to our customers via our site.” -- Enzo Micali, 1-800-Flowers

Cable & Wireless Customers Keep Talking with NetIQ AppManager

“The fact that we have saved our customers from network outages means NetIQ AppManager has more than paid for itself." -- Steve Cross, operations manager

Idaho Power Energizes Network with NetIQ’s AppManager

“AppManager has simplified our lives. It is like having a little helper on every server, giving us information on the state and performance of the network.” -- Bill Thompson, Systems Administrator

Red Robin Serves Up a Secure Network with NetIQ

“Our NetIQ systems and security management solution has enabled us to automate daily administrative duties and also ensure a high level of security.” -- Bill Randall, director, MIS Infrastructure

NetIQ Provides Service Management for Mary Kay Inc.

“No other systems management solution compares to NetIQ AppManager 6.0 for its 24/7 stability, scalability and predictability for ease of implementation.” -- Louis Oliver, Mary Kay Inc.

NetIQ Provides Cure for Acusis Medical Transcription Services

“Choosing AppManager to provide monitoring solutions was a no-brainer.” -- Barry Winseck, Acusis

Pusan Bank Counts On NetIQ AppManager® for Monitoring and High Availability

“We get calls from each department and even from the chief officer when we reboot the server running NetIQ AppManager for a short period of time. That shows how well NetIQ AppManager has applied to our operations and how much we are satisfied with the product.” -- Kim Kyong Su, Systems Administrator Manager

Providence Health Monitors Web Services with NetIQ AppManager

“After evaluating many solutions, we realized that AppManager was the only solution that could provide us with excellent web monitoring capabilities and enable us to seamlessly integrate all our applications.” -- Michael Reagin, Director of Research and Development

NetIQ Uses In-House Solutions to Comply with Sarbanes-Oxley

This case study explains how NetIQ used in-house expertise and its own security solutions to meet Sarbanes-Oxley's compliance requirements six months ahead of schedule.

Healthcare professionals link up to improve care

NetIQ provided NetIQ AppManager and NetIQ Security Manager, two of their modular, best-of-breed solutions for performance and availability management, security management,configuration and vulnerability management, and operational change control.

T-Systems Manages Windows Back Office Servers with NetIQ AppManager

“AppManager is very intuitive to operate and the system is also largely automated, so that manual intervention is only required in exceptional cases.” -- Gerald Nannke, Application Management Specialist

AppManager Helps U.S. Army Manage Web Access to Millions of Personnel Documents

"AppManager is key to helping us manage fast and efficient access to millions of records for Army personnel. We've used it to lend credibility to our system architecture, validate our design, maintain the integrity of our systems and supply the metrics for projecting and planning for future growth." -- Jim Riggs, U.S. Army

Data Return and NetIQ AppManager Help Millions Compete for a Million

“The centralized view from AppManager has enabled us to monitor the distribution of traffic through the system and ensure that the infrastructure and strategy of the system performed as expected.” -- Michael S. Shiff, Data Return