NetIQ Aegis Adapter for EMC® Smarts®
- Click to Enlarge
Eliminate manual, routine and mundane management tasks with NetIQ Aegis and EMC Smarts. With this bi-directional command-and-control adapter, NetIQ Aegis extends its native IT process automation capabilities to include automated response and resolution of events detected by this market-leading management tool. The net effect is improved service delivery by accelerating responsiveness, and significantly reduced cost of IT management.
Examples of Automated Processes with NetIQ Aegis and EMC Smarts
A few examples of faster, more accurate and more efficient processes enabled by automation include:
- Populate a disconnected CMDB on a defined schedule by invoking the EMC Smarts Domain Manager to discover and reconcile new devices with other discovered objects and push that information to a Configuration Management Database (CMDB), critical to incident, problem and change management.
- Auto-populate incident records with details from multiple monitoring and configuration tools so that all available information is centralized, helping to pinpoint the problem source.
- Suppress events during change windows by setting maintenance mode in monitoring tools based on change approvals in RFCs.
- Integrate server and network reports collected by EMC Smarts and other monitoring tools so that server and network teams can coordinate event response and speed time to resolution.
Key Benefits
Aegis gives you the ability to immediately automate mundane, repetitive aspects of IT operations while providing the foundation for aggregating those tasks to achieve the larger goal of automating processes that span functional groups, such as those defined by ITIL.
- Get more done with your current staff – Through automation, Aegis acts like a force multiplier, offloading routine or mundane tasks so operators and administrators become more productive.
- Leverage your existing tool investments and processes – Aegis enables rapid translation of existing processes into automated workflows without needing to rip and replace tools already in use.
- Buy Aegis, get a correlation engine – Aegis includes a built-in correlation engine that reduces the number of events from multiple sources and re-prioritizes events based on service impact, reducing the cost of incident and problem management.
- Reduce wasted efforts – Aegis supplies built in performance metrics that help you benchmark performance, identify bottlenecks, streamline operations and apply continuous improvement methods.
